✦ Luna Orbit — Customer Success & Support

Remote Chronic Care Engagement Specialist/ Enrollment

at MedTruly Inc

📍 Remote, US Remote 💰 $24 – $27 USD / year Posted March 12, 2026
Salary $24 – $27 USD / year
Type Contract
Experience entry
Exp. Years 1+ years
Education Not specified
Category Customer Success & Support

MedTruly Inc seeks a Remote Patient Enrollment Specialist to engage patients via phone, explain program benefits, and support enrollment in Chronic Care Management services.

  • Conduct outbound calls
  • Engage patients
  • Answer inbound calls
  • Meet quotas
  • Assist with intake assessments

Role involves high-volume outbound and inbound calls, patient education, and support, with a focus on healthcare compliance and customer service.

The ideal candidate is a self-motivated, approachable healthcare professional with at least one year of call center experience, preferably with CMA certification, capable of managing high-volume patient calls and supporting enrollment processes.

Strong sales and/or customer service experienceMinimum one-year call center experienceHealthcare setting experience preferredCertified Medical Assistant (CMA) certification strongly preferred
Experience with patient enrollmentExperience in healthcare
PhoneInternet
Customer ServiceCall CenterHealthcarePatient EnrollmentSatisfaction CallsHIPAAMedical AssistantCMA
Customer ServiceCall CenterHealthcarePatient EnrollmentSatisfaction CallsHIPAA
approachableenergeticself-startercommunicationproblem-solvingadaptability

Required

Certified Medical Assistant (CMA)
Industry Healthcare
Job Function Patient engagement and enrollment support
Patient Enrollment SpecialistCustomer ServiceCall CenterHealthcarePatient SatisfactionHIPAAMedical AssistantCMAEnrollmentOutreachPatient EnrollmentSatisfaction CallsPatient

Lack of healthcare or call center experience, No CMA certification if preferred, Inability to work remotely with required setup

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