Position Details
About this role
MedTruly Inc seeks a Remote Patient Enrollment Specialist to engage patients via phone, explain program benefits, and support enrollment in Chronic Care Management services.
Key Responsibilities
- Conduct outbound calls
- Engage patients
- Answer inbound calls
- Meet quotas
- Assist with intake assessments
Technical Overview
Role involves high-volume outbound and inbound calls, patient education, and support, with a focus on healthcare compliance and customer service.
Ideal Candidate
The ideal candidate is a self-motivated, approachable healthcare professional with at least one year of call center experience, preferably with CMA certification, capable of managing high-volume patient calls and supporting enrollment processes.
Must-Have Skills
Nice-to-Have Skills
Tools & Platforms
Required Skills
Hard Skills
Soft Skills
Certifications
Required
Industry & Role
Keywords for Your Resume
Deal Breakers
Lack of healthcare or call center experience, No CMA certification if preferred, Inability to work remotely with required setup
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