✦ Luna Orbit — IT Support & Helpdesk

Remote Desktop Support Technician

at Virtual Vocations Inc

📍 Tampa, FL Onsite Posted March 06, 2026
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Position Details

Type Not Specified
Experience mid
Exp. Years 0-3 years
Education Not specified
Category IT Support & Helpdesk

About this role

Provides support for Windows Server environments, manages Active Directory and Azure AD accounts, troubleshoots network and server issues, and supports client systems both remotely and on-site.

Key Responsibilities

  • Support Windows Server environments
  • Manage Active Directory and Azure AD
  • Troubleshoot network and server issues
  • Provide remote and on-site support
  • Assist with system administration tasks

Technical Overview

Supports Windows Server, Active Directory, Azure AD, DNS, DHCP, RDS, and PowerShell scripting, focusing on server and network troubleshooting and client support.

Ideal Candidate

The ideal candidate is an entry to mid-level IT support technician with experience supporting Windows Server and Active Directory environments, capable of troubleshooting and providing remote and on-site support in a client-facing role.

Must-Have Skills

0-3 years IT support experienceSupport Windows Server environmentsActive DirectoryAzure ADTroubleshooting skillsClient support

Nice-to-Have Skills

PowerShellRemote SupportSystem Administration

Tools & Platforms

Windows ServerActive DirectoryAzure ADDNSDHCPRDSPowerShell

Required Skills

Windows ServerActive DirectoryAzure ADDNSDHCPRDSPowerShellIT SupportSystem AdministrationRemote Support

Hard Skills

Windows ServerActive DirectoryAzure ADDNSDHCPRDSPowerShellIT SupportSystem AdministrationRemote Support

Soft Skills

Interpersonal SkillsEmpathyTroubleshootingCustomer ServiceCommunication

Industry & Role

Industry IT Services / Support
Job Function Server and network support for enterprise environments

Keywords for Your Resume

Windows ServerActive DirectoryAzure ADDNSDHCPRDSPowerShellRemote SupportSystem AdministrationIT SupportTroubleshootingClient SupportSupport Windows ServerSystem EnvironmentsSupport Technician

Deal Breakers

No support experience with Windows Server, Lack of Active Directory or Azure AD knowledge, Unwillingness to work on-site, No troubleshooting skills

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