About this role
Remote job handling represented bodily injury claims, evaluating coverage and negotiating settlements while liaising with customers and attorneys.
Key Responsibilities
- Investigate casualty claims
- Evaluate damages
- Negotiate settlements
- Communicate with customers and attorneys
- Document claims in system
Technical Overview
Claims evaluation, policy interpretation, liability determination, and use of claims systems with a focus on timely documentation and customer service.
Must-Have Skills
Proficient communication skillsespecially over the phoneAbility to work independently and remotelyFamiliarity with insurance policiescoverageand liability determinationStrong critical thinking and problem-solving skills
Nice-to-Have Skills
2+ years experience in bodily injury claim evaluations and negotiationRepresented Bodily Injury claim handlingTexas casualty claim handling experience
Tools & Platforms
Claims system
Required Skills
Proficient communication skillsability to work independently and remotelyfamiliarity with insurance policiesstrong critical thinking
Hard Skills
Bodily Injury ClaimsClaims EvaluationCritical ThinkingFraud InvestigationsInformation CollectionInjury EvaluationInsurance ClaimsTime Management
Soft Skills
EmpathyCommunicationIndependenceProblem-solvingDetail oriented
Certifications
Preferred
Adjuster license (if applicable)
Keywords for Your Resume
bodily injury adjusterremote home-based workinsurance claimsclaims evaluationnegotiationliability determinationpolicy interpretationtime managementphone communicationclaims systemindependent workcustomer service2+ yearstexas casualtybodily injury claimsremote
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