Position Details

Type Not Specified

Experience entry

Exp. Years 0

Education Not specified

Category Operations & Logistics

About this role

Ross Stores is hiring a Retail Associate to ensure customers have a positive shopping experience. The role involves greeting customers, supporting sales floor operations, maintaining safety, keeping the work area clean, and helping with merchandise presentation.

Key Responsibilities

Greet and assist customers with courtesy and friendliness
Maintain safety on the sales floor including clear egress to emergency exits
Operate as register-trained to support customer transactions
Maintain a clean, clutter-free work area
Ensure proper merchandise presentation

Technical Overview

This is a non-technical retail operations role focused on customer service and store execution. It includes register/cash register tasks and merchandising support rather than software or IT systems.

Ideal Candidate

The ideal candidate is an entry-level retail professional who consistently delivers friendly, courteous customer service on the sales floor. They are safety-focused, able to maintain a clean work area, and comfortable performing store tasks including being register-trained and supporting merchandise presentation.

Must-Have Skills

Safety is the number one priorityRegister-trainedProvides courteous and friendly customer serviceMaintains clean work area at all timesEnsures proper merchandise presentation

Tools & Platforms

Required Skills

safety practicescustomer greetingregister trainingmerchandise presentationclean work areaemergency exit awarenessreporting unsafe conditionscustomer assistanceproduct merchandising

Hard Skills

Safety practicesCustomer greetingRegister trainingMerchandise presentationMaintaining a clean work areaEmergency exit awarenessReporting unsafe conditions to Store LeadershipCustomer assistanceProduct merchandisingCash register operation

Soft Skills

Customer serviceProfessional communicationCourtesyFriendly demeanorTeamworkAwarenessAttention to detailRespect for othersProblem reporting and escalation

Industry & Role

Industry Retail

Job Function Deliver safe, customer-focused service while supporting store operations and merchandise presentation.

Role Subtype Operations Specialist

Keywords for Your Resume

Retail AssociateCustomersales floorsafety is the number one prioritysafe behaviorsclutter freeclear egress to emergency exitsImmediately corrects or reports any unsafe conditionsStore Leadershipcourteous and friendlyeye contactsmilesregister-trainedassists Customers with merchandiseanswers Customer questionsmerchandise presentationclean work areaCompany recognition programsoff-price retail chaintreasure hunt experienceCustomer serviceSafetycustomer greetingemergency exits

Deal Breakers

Must be register-trained, Must practice safety as the number one priority

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