Position Details

Salary $17 – $18 USD / year

Type Not Specified

Experience entry

Exp. Years Not specified

Education Not specified

Category Sales & Business Development

About this role

Retail Associate at Ross Stores provides customer service on the sales floor, processes transactions, and maintains merchandise presentation and store safety.

Key Responsibilities

Greet customers and provide friendly service
Maintain clean, organized store and presentation
Assist customers with merchandise and questions
Process transactions accurately and handle cash
Follow MOS policies and loss prevention standards

Technical Overview

Involves POS system operation, cash handling, merchandise replenishment, MOS policy adherence and loss prevention awareness.

Ideal Candidate

The ideal candidate is an entry-level retail associate in Encino with strong customer service and POS experience, capable of replenishing stock, presenting merchandise, and adhering to MOS policies.

Must-Have Skills

Effective communication with CustomersAssociates and Store LeadershipAbility to perform basic mathematical calculations

Tools & Platforms

Point of Sale (POS) SystemCash RegisterPDTs

Required Skills

customer serviceMOS policiesstore protection specialistloss preventionpos systempoint of salecash handlingmerchandise presentationsales flooreye contactgreeting customerssafetydress code

Hard Skills

POS systemsPoint of Sale (POS)PDTsPersonal Digital TerminalsCash handlingMerchandise replenishmentMerchandise presentationRestroom replenishmentSafety proceduresMOS (Mark-Out-of-Stock) policiesLoss Prevention awarenessStore cleaning

Soft Skills

CommunicationTeamworkAttention to detailCustomer serviceProblem solvingTime managementAdaptability

Industry & Role

Industry Retail

Job Function Support customers on the sales floor while maintaining store presentation and safety

Role Subtype Customer Success & Support

Keywords for Your Resume

retail associateross storescustomer servicemos policiesmark-out-of-stock (MOS) policiesstore protection specialiststore leadershiploss preventionloss prevention awarenesspdtspos systemcash handlingmerchandise presentationsales floorrestroom supplieseye contactgreeting customerssafetydress code

Deal Breakers

Must be able to perform basic mathematical calculations, On-site work requirement

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