Position Details

Salary $16 – $17 USD / year

Type Not Specified

Experience entry

Exp. Years Not specified

Education Not specified

Category Operations & Logistics

About this role

Ross Stores Retail Associate is responsible for ensuring customers have a positive shopping experience, greeting customers, assisting with merchandise, and maintaining store standards.

Key Responsibilities

greet customers and provide courteous service
assist customers with merchandise and questions
maintain clean, organized store and merchandise presentation
expedite newly received merchandise to the sales floor
follow MOS policies and report store leadership

Technical Overview

Role focuses on customer service and store operations; uses basic retail tech such as registers and card processing; no software development or IT infrastructure involved.

Ideal Candidate

The ideal candidate is an entry-level retail associate with strong customer service and communication skills, able to stand for long periods and handle basic cash transactions. They should be reliable, detail-oriented, and able to follow store policies including MOS and dress code.

Must-Have Skills

Effectively communicate with CustomersAssociates and Store LeadershipAbility to perform basic mathematical calculations commonly used in retail environments

Required Skills

Customer serviceeye contactsmilesgreetsstore presentationmerchandisingMark-Out-of-StockMOScashcredit cardcharge cardrefund transactionsdress codesafetyteamworkcommunicationinterpersonal skillsproblem solvingtime managementbasic math

Soft Skills

Customer serviceCommunicationTeamworkAttention to detailProblem solvingTime management

Industry & Role

Industry Retail

Job Function Deliver positive shopping experience and maintain store standards for Ross Stores

Role Subtype Operations Specialist

Keywords for Your Resume

Retail AssociateRoss Storeseye contactsmilesgreetscustomer servicestore presentationmerchandisingMark-Out-of-StockMOScashcredit cardcharge cardrefund transactionsdress code

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