Position Details

Salary $17 – $17 USD / year

Type Not Specified

Experience entry

Exp. Years Not specified

Education Not specified

Category Customer Success & Support

About this role

Ross Stores Retail Associate provides a positive customer shopping experience, maintains clean and organized merchandise presentation, and supports loss prevention and safety standards on the sales floor.

Key Responsibilities

Greet customers and assist with merchandise
Maintain clean and organized store
Expedite new merchandise receipts to sales floor
Follow MOS and Loss Prevention guidelines
Handle cash and transactions per policy

Technical Overview

Operates Point of Sale (POS) system and registers, utilizes Personal Data Terminals (PDTs), replenishes merchandise, and adheres to MOS and LP guidelines while delivering customer service.

Ideal Candidate

The ideal candidate is an entry-level retail associate with strong customer service skills, comfortable handling transactions, and a focus on loss prevention and merchandising standards.

Must-Have Skills

Effective communication with CustomersAssociates and Store LeadershipBasic mathematical calculations

Tools & Platforms

Point of Sale (POS) systemPOSRegistersPersonal Data Terminals (PDTs)PC

Required Skills

Effective communication with CustomersAssociates and Store LeadershipBasic mathematical calculationsregister-trainedPDTsPoint of SalePOSCash handlingMOS policiesLoss Prevention AwarenessMerchandise presentationMerchandisingSafetyStore LeadershipMerchandise replenishmentCustomer service

Hard Skills

Cash handlingPOS systemPoint of Sale (POS)RegistersPersonal Data Terminals (PDTs)Merchandise replenishmentMerchandise presentationMOS policiesLoss Prevention AwarenessSafety proceduresBasic mathStore equipmentInventory controlCustomer service

Soft Skills

CommunicationTeamworkProfessionalismRespectSense of urgencyProblem solvingAttention to detail

Industry & Role

Industry Retail

Job Function Provide excellent customer service and manage store operations to ensure a positive shopping experience

Role Subtype Customer Service Rep

Keywords for Your Resume

Retail AssociateRoss Storescustomer serviceMOSMark-Out-of-StockLoss PreventionLoss Prevention AwarenessPOSPoint of SaleregisterPDTsMerchandise presentationmerchandisingcash handlingrefund transactionsstore leadershipsafetyeye contactgreet customersstockroominventorybasic mathstanding

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