Position Details

Salary $16 – $17 USD / year

Type Not Specified

Experience entry

Exp. Years Not specified

Education Not specified

Category Sales & Business Development

About this role

Ross Stores Retail Associate provides in-store customer service, stocking, and merchandise presentation to create a positive shopping experience. The role emphasizes safety, brand standards, and adherence to company policies across store areas.

Key Responsibilities

greet customers and assist with merchandise
maintain clean and organized store per guidelines
expedite received merchandise to the sales floor
follow loss prevention and MOS policies
handle cash, checks, and refunds accurately

Technical Overview

Non-technical; focus on customer service, merchandising, loss prevention, and basic cash handling in a retail environment.

Ideal Candidate

The ideal candidate is an entry-level retail associate who excels at customer service, can maintain store standards, and is comfortable handling basic cash transactions. They are reliable, friendly, and able to stand for long periods while delivering a positive shopping experience.

Must-Have Skills

Effectively communicate with CustomersAssociates and Store Leadership in a friendlyrespectfulcooperative and pleasant manner.Ability to perform basic mathematical calculations commonly used in retail environments.

Tools & Platforms

PDTsCash RegistersPersonal Computers (PC)

Required Skills

customer servicebasic mathematical calculationsfriendly communicationstore operationsMOS policiesloss preventionmerchandisingcash handlingmerchandise presentationsafe shopping environmenteye contactgreeting customersPOS transactionscash card handlingrestockingcleaningdress code

Soft Skills

customer servicecommunicationteamworkprofessionalismproblem solvingtime managementattention to detailadaptability

Industry & Role

Industry Retail

Job Function In-store customer service and merchandising to maximize sales

Role Subtype Retail Sales

Keywords for Your Resume

retail associateross storespdtregistersmerchandise presentationloss prevention awareness programshortage highwaystore protection specialist (SPS)store protection specialistmos policiesmerchandise protectioncash handlingbankable tenderscustomer servicedress codesafetyeye contactgreet customerspos transactionsmerchandise receiptsmerchandise on floorinventory controlloss prevention

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