✦ Luna Orbit — Operations & Logistics

Retail Associate

at Ross Stores

📍 West Bend, WI Unknown Posted April 14, 2026
Type Not Specified
Experience entry
Exp. Years 0
Education Not specified
Category Operations & Logistics

This Retail Associate position focuses on ensuring customers have a positive shopping experience through friendly service, safe sales-floor practices, and proper merchandise presentation. The associate also supports day-to-day store operations by keeping work areas clean and assisting customers as needed.

  • Greet and assist customers with polite, friendly service
  • Maintain safety-first behaviors and sales-floor awareness
  • Keep work areas clean and maintain clutter-free conditions
  • Ensure proper merchandise presentation
  • Follow store best-practice standards across assigned work centers

Non-technical retail operations role centered on customer service, register duties, merchandise presentation, and safety/cleanliness standards. The provided excerpt does not specify any technical tools or software platforms.

The ideal candidate is an entry-level retail associate who is comfortable with register-related customer assistance and delivers friendly, courteous service. They strongly prioritize safety, maintain clean and clutter-free store areas, and ensure merchandise is presented properly while working respectfully with fellow associates.

Safety is the number one priorityCustomer serviceRegister-trainedMaintain a clean work areaProper merchandise presentation
Customer serviceregister-trainedmerchandise presentationsafety awarenessemergency exit egressclean work area
Customer serviceRegister-trainedMerchandise presentationSafety awarenessEmergency exit egress
Eye contactSmilesGreeting customersCourtesyProfessionalismRespect for associatesFriendly attitudeAwareness on the sales floorPolite communicationKnowledgeable answers to customer questionsTeamwork
Industry Retail
Job Function Ensure a positive customer experience while supporting safe, organized, well-presented store operations
Role Subtype Warehouse Manager
Retail AssociateAssociateRetail Associate is responsibleCustomer serviceregister-trainedmerchandise presentationclean work areasafetyemergency exitsclutter freeegressStore LeadershipDiversityEquality & InclusionFortune 500off-price retail chainhigh-quality brandson-trend merchandiseoff-price retail

Must prioritize safety and correct or report unsafe conditions, Must keep the work area clean and maintain clutter-free conditions, Must be able to perform register-trained customer assistance duties

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