Position Details

Salary $16 – $17 USD / year

Type Not Specified

Experience mid

Exp. Years Not specified

Education Not specified

Category Operations & Logistics

About this role

Ross Stores Retail Associate provides a positive shopping experience, greets customers, and maintains store presentation while handling transactions and following MOS and loss prevention policies.

Key Responsibilities

Provide excellent customer service
Maintain clean store and merchandise presentation
Assist customers with merchandise and register transactions
Expedite newly received merchandise to the floor
Follow MOS and loss prevention standards

Technical Overview

Role involves POS transactions, cash handling, merchandise replenishment, and adherence to store SOPs; uses Point of Sale systems and store PC for transactions and inventory updates.

Ideal Candidate

The ideal candidate is a entry-to-mid level retail associate with strong customer service skills, basic math abilities, and the ability to operate POS systems in a fast-paced Ross Store environment.

Must-Have Skills

Effective communication with CustomersAssociates and Store LeadershipAbility to perform basic mathematical calculations

Tools & Platforms

Point of Sale (POS) systemsPOS registersPDT (Personal Digital Terminal)PCStore equipment

Required Skills

Customer servicecash handlingbasic mathpoint of salePOSmerchandise replenishmentMOS policiesloss prevention awarenesseye contactgreeting customersstore safetyPOS registersPDTPC

Hard Skills

Point of Sale (POS)POSCash handlingMerchandisingMOS (Mark-Out-of-Stock)MOS policiesMerchandise replenishmentStock replenishmentMOSPDT (Personal Digital Terminal)PDTsRegister-trainedBasic mathStore equipment (PDTsregistersPC)

Soft Skills

Effective communicationCustomer serviceTeamworkProblem-solvingTime managementFriendly and approachableAttention to detail

Industry & Role

Industry Retail

Job Function Deliver exceptional customer service and manage store operations including cash handling and merchandising to maintain Ross standards.

Role Subtype Customer Success & Support

Keywords for Your Resume

retail associateross storescustomer servicepoint of salePOSpoint of sale (pos)register-trainedPDTPDTscash handlingmerchandisingstock replenishmentloss preventionMOSMark-Out-of-StockMOS policiesmerchandise presentationeye contactgreet customerssafetydress codestore operationsbasic mathstore equipmentPCretail experience

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