Position Details

Salary $17 – $17 USD / year

Type Not Specified

Experience mid

Exp. Years Not specified

Education Not specified

Category Operations & Logistics

About this role

Ross Stores is seeking a Retail Associate to help customers, maintain store presentation, and support store operations on the sales floor.

Key Responsibilities

Maintains a safe shopping environment
Assists Customers and answers questions
Ensures merchandise presentation and cleanliness
Expedites newly received merchandise to the sales floor
Follows MOS policies and cash/transaction procedures

Technical Overview

Non-technical retail role; uses point-of-sale systems and customer service processes; physical requirements including standing, walking, and occasional lifting.

Ideal Candidate

The ideal candidate is a customer-service oriented retail associate with strong communication and cash-handling abilities, likely with 0-2 years of experience. They should be comfortable working on the sales floor, maintaining brand presentation and following loss prevention procedures.

Must-Have Skills

Effectively communicate with CustomersAssociates and Store Leadership in a friendlyrespectfulcooperative and pleasant manner.Ability to perform basic mathematical calculations commonly used in retail environments.

Tools & Platforms

Point of Sale (POS) systemPDTsCash registers

Required Skills

customer servicecommunicationteamworksafety awarenesscash handlingbasic mathattention to detailprofessionalismstore presentationon-floor customer assistanceregister operation

Soft Skills

Customer serviceCommunicationTeamworkSafety awarenessAttention to detailProfessionalismProblem-solvingTime managementAdaptability

Industry & Role

Industry Retail

Job Function Provide customer service on the sales floor, maintain store presentation, and support merchandising and checkout operations.

Role Subtype Customer Success & Support

Keywords for Your Resume

Retail AssociateRoss StoresKennewickWAcustomer serviceregister-trainedPDTsMOS policiesMOS merchandiseStore LeadershipLoss Prevention Awareness programShortage HighwayStore Protection Specialist (SPS)merchandise protection standardscashcredit cardbankable tendersmerchandise receiptsmonthly presentation guidelinesbrand name familiaritysafetystore presentation

Deal Breakers

Inability to meet physical requirements (standing, walking, lifting up to 25 pounds), Unwillingness to adhere to MOS and loss-prevention policies, No experience in retail/customer service

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