Position Details

Salary $17 – $17 USD / year

Type Not Specified

Experience entry

Exp. Years Not specified

Education Not specified

Category Sales & Business Development

About this role

Retail Associate at Ross Stores provides a positive customer shopping experience, maintains store standards, and assists customers with merchandise while following company-wide operating guidelines.

Key Responsibilities

Maintains safety and security on the sales floor
Greets customers and assists with merchandise questions
Merchandises items according to monthly presentation guidelines
Expedited newly received merchandise to the sales floor
Follows MOS policies and proper disposal procedures

Ideal Candidate

The ideal candidate is a customer-focused retail associate with strong communication skills and basic math abilities, capable of delivering a positive shopping experience while maintaining store standards and merchandising discipline.

Must-Have Skills

Effectively communicate with CustomersAssociates and Store Leadership in a friendlyrespectfulcooperative and pleasant manner.Ability to perform basic mathematical calculations commonly used in retail environments.

Tools & Platforms

PDTsPOS systemsCash registersPC

Required Skills

customer serviceeye contactgreeting customersmerchandise presentationstore cleanlinesssafety awarenessloss prevention awarenessMOS policiesMark-Out-of-StockStore Protection SpecialistSPSdress codefront-endsales floorrestrooms

Soft Skills

communicationcustomer serviceteamworkproblem solvingtime managementattention to detailadaptability

Industry & Role

Industry Retail

Job Function Deliver a high-quality customer experience while maintaining store presentation and safety standards.

Role Subtype Customer Support Specialist

Keywords for Your Resume

Retail AssociateRoss StoresCustomersregister-trainedMOSMark-Out-of-StockMOS policiesStore Protection SpecialistSPSdress codeLoss Prevention Awarenessfront-endsales floorrestroomsmerchandise presentationeye contactcash handlingPDTsregistersPCCustomer servicePOS

Deal Breakers

Inability to meet 100% standing/walking requirements, Unwillingness to adhere to dress code, Lack of basic math skills or customer service experience

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