Position Details

Type Not Specified

Experience entry

Exp. Years Not specified

Category Customer Success & Support

About this role

Retail Associate at Ross Stores in Leesburg, VA, focusing on customer service, merchandise presentation, and safety/compliance.

Key Responsibilities

Understand safety; greet customers; assist customers; respond to service calls; maintain cleanliness; assist with merchandise and restrooms; follow MOS; handle cash; follow policies; maintain efficiency

Technical Overview

Minimal technical scope; uses POS registers and PDTs to assist customers and process transactions.

Ideal Candidate

The ideal candidate is an entry-level retail associate focused on delivering friendly, efficient customer service and merchandise presentation in a fast-paced Ross environment.

Must-Have Skills

Effectively communicate with CustomersAssociates and Store Leadership in a friendlyrespectfulcooperative and pleasant manner.Ability to perform basic mathematical calculations commonly used in retail environments.

Nice-to-Have Skills

Previous retail experienceExperience in loss preventionExperience in stockroomsExperience in processing cashchecksand refunds? Not explicit

Tools & Platforms

PDTsregistersPOS systemPC

Required Skills

PDTsregisterscash handlingbasic mathematical calculations commonly used in retail environmentsMOS policiesmark-out-of-stockmerchandise presentation

Hard Skills

PDTsregisterscash handlingbasic mathematical calculationsmerchandise presentationMOS policiesmark-out-of-stockMOS processingstore security awareness

Soft Skills

CommunicationCustomer serviceTeamworkIntegrityAdaptabilityProblem-solvingTime managementAttention to detail

Industry & Role

Industry Retail

Job Function Customer-facing retail support and merchandising execution

Role Subtype Customer service associate

Keywords for Your Resume

retail associateleesburgvacustomer servicePDTsregisterscash handlingbasic mathematical calculationsMOS policiesmark-out-of-stockloss preventionmerchandise presentationMOSMOS processingteamworkfront-end operationsstore securityMOS budget integritydress code

Deal Breakers

No previous retail experience, Inability to perform basic math

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