✦ Luna Orbit — Customer Success & Support

Retail Associate

at Ross Stores

📍 Glassboro, NJ Onsite 💰 $15 – $16 USD / year Posted March 31, 2026
Salary $15 – $16 USD / year
Type Full-Time
Experience entry
Exp. Years Not specified
Education Not specified
Category Customer Success & Support

Retail Associate at Ross Stores responsible for ensuring customers have a positive shopping experience, greeting customers, maintaining store cleanliness and merchandise presentation, and assisting across departments.

  • Greet customers and provide courteous service
  • Maintain a clean, organized store and merchandise presentation
  • Assist customers with merchandise and register transactions
  • Follow Loss Prevention Awareness, MOS policies, and store procedures
  • Safeguard cash, confidential information, and comply with safety standards

No software development; uses store equipment such as registers and PDTs; follows MOS and loss prevention procedures.

The ideal candidate is an entry-level retail associate with strong customer service orientation and ability to handle basic cash transactions, stocking and merchandising. Experience in a fast-paced store and comfortable following MOS and loss-prevention procedures.

Effectively communicate with CustomersAssociates and Store Leadership in a friendlyrespectfulcooperative and pleasant manner.Ability to perform basic mathematical calculations commonly used in retail environments.
customer servicestore presentationMOSLoss Prevention Awarenessdress codecash handlingregister transactionsPDTsmerchandisingsafetygreeting customers
customer servicecommunicationteamworkproblem-solvingtime managementattention to detailmulti-taskingflexibility
Industry Retail
Job Function Provide customer service and perform store operations tasks to support sales and customer experience
Role Subtype Customer Service Rep
Retail AssociateRoss Storescustomer servicestore presentationMOSMark-Out-of-Stock (MOS)Loss Prevention AwarenessStore Protection Specialist (SPS)SPScash handlingregister transactionsregister-trainedPDTsdress coderestroomssafetyemergency exitsmerchandise replenishmentmerchandising

Inability to meet physical requirements (standing for long periods, lifting up to 25 pounds), Not able to work in the specified store location (onsite)

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