Position Details

Type Full-Time

Experience entry

Exp. Years Not specified

Education Not specified

Category Sales & Business Development

About this role

Retail Associate at Ross Stores in Alpharetta, GA, responsible for delivering a positive shopping experience through customer service, merchandise presentation, and adherence to store policies.

Key Responsibilities

Provide customer service
Greet customers
Operate POS systems and handle cash
Maintain store cleanliness and merchandise presentation
Follow MOS policies and loss prevention standards

Technical Overview

Not a technical role; focuses on in-store operations, POS usage, cash handling, inventory replenishment, and loss prevention.

Ideal Candidate

The ideal candidate is a entry-level retail associate with strong customer service skills, cash handling ability, and comfort using POS systems to process transactions. They should be able to stand for long shifts and maintain merchandise presentation while following MOS and loss prevention guidelines.

Must-Have Skills

Effectively communicate with CustomersAssociates and Store LeadershipAbility to perform basic mathematical calculations commonly used in retail environments

Tools & Platforms

Point of Sale (POS) systemsPDTsCash registers

Required Skills

Effective communication with CustomersAssociates and Store Leadership; basic mathematical calculations; Point of Sale (POS) systems; PDTs; cash handling; merchandise replenishment; merchandise presentation; loss prevention awareness; MOS policies; safety procedures; customer service; eye contact; greet customers; on-site; stand/walk

Hard Skills

Point of Sale (POS) systemsPDTsCash handlingMerchandise replenishmentMerchandise presentationLoss Prevention AwarenessMark-Out-of-Stock (MOS) policiesSafety procedures

Soft Skills

Customer serviceCommunicationTeamworkProfessionalismAttention to detailProblem-solvingTime management

Industry & Role

Industry Retail

Job Function Assist customers and maintain store operations to ensure a positive shopping experience

Role Subtype Customer Success & Support

Keywords for Your Resume

Retail AssociateRoss StoresAlpharettaGAPoint of Sale (POS) systemsPDTsCash handlingMerchandise replenishmentMerchandise presentationLoss Prevention AwarenessMark-Out-of-Stock (MOS)MOS policiesCustomer serviceEye contactGreet customersSafety proceduresOn-siteStand/walkStore LeadershipPOS systemsLoss Prevention

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