Position Details
About this role
Ross Stores is hiring Retail Associates to provide a positive shopping experience, greet customers, and maintain cleanliness and presentation. This role supports customer service, merchandise presentation, and store operations while adhering to company policies.
Key Responsibilities
- Greet customers and provide friendly service
- Maintain clean, organized store and merchandise presentation
- Assist customers with merchandise and questions
- Follow MOS policies and cash handling procedures
- Ensure safety and report unsafe conditions
Technical Overview
No software development or IT responsibilities. Role uses standard retail systems (POS registers, PDTs) and follows MOS and loss prevention policies along with cash handling requirements.
Ideal Candidate
The ideal candidate is an entry-level retail associate with strong customer service and communication skills, capable of greeting customers on the sales floor and following store policies. They should be comfortable handling basic cash transactions, maintaining store appearance, and working in a fast-paced retail environment.
Must-Have Skills
Required Skills
Soft Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Not able to stand for long periods or perform required physical tasks (standing 100% of shift, lift 25+ lbs), Poor customer service and communication skills, Cannot work onsite in Grandview, MO
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