Position Details

Salary $17 – $17 USD / year

Type Not Specified

Experience entry

Exp. Years Not specified

Education Not specified

Category Sales & Business Development

About this role

Ross Stores is hiring Retail Associates to provide a positive shopping experience, greet customers, maintain merchandise presentation, and support store operations. The role emphasizes customer service, safety, and adherence to loss prevention and MOS policies.

Key Responsibilities

Greets customers and assists with merchandise and service on the sales floor
Maintains safe and clean shopping environment; reports unsafe conditions
Expedites received merchandise to the floor and ensures proper presentation
Follows MOS policies and processes disposals with leadership review
Processes cash, checks, charge card transactions, and refunds according to policy

Technical Overview

No software stack is involved; role centers on cash handling, POS system usage, MOS processing, loss prevention, and maintaining store cleanliness and merchandise presentation.

Ideal Candidate

The ideal candidate is a motivated entry-level retail associate with strong communication and customer service skills, able to work in a fast-paced Ross Stores environment.

Must-Have Skills

Effectively communicate with CustomersAssociates and Store Leadership in a friendlyrespectfulcooperative and pleasant manner.Ability to perform basic mathematical calculations commonly used in retail environments.

Required Skills

Effectively communicate with Customers; Associates and Store Leadership; basic mathematical calculations; customer service; safety procedures; merchandising; MOS policies; cash handling; POS; register; loss prevention

Soft Skills

Customer serviceCommunicationTeamworkProblem solvingAttention to detailTime managementProfessionalism

Industry & Role

Industry Retail

Job Function Deliver exceptional in-store customer experience through merchandising, cash handling, and store operations

Role Subtype Retail sales associate

Keywords for Your Resume

retail associateross storesstore leadershiploss preventionloss prevention awareness programshortage highwaystore protection specialiststore protection specialist (SPS)mark-out-of-stockMOS policiesmark-out-of-stock (MOS)PDTregisterPCcash handlingcredit cardbankable tendersoffline proceduresmerchandise protection standardsmerchandise presentationcustomer servicepoint of salePOS

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