Position Details

Type Not Specified

Experience entry

Exp. Years Not specified

Education Not specified

Category Sales & Business Development

About this role

Ross Retail Associate delivers a positive shopping experience by greeting customers, assisting with merchandise, and maintaining store presentation. The role emphasizes safety, MOS compliance, and customer-focused service.

Key Responsibilities

Maintain a clean, organized store and proper merchandise presentation
Greet customers, assist with merchandise, and handle basic POS transactions
Follow MOS policies and report discrepancies
Expedite newly received merchandise to the floor
Adhere to safety guidelines and loss prevention awareness

Technical Overview

Retail operations with POS usage, cash handling, and merchandising standards; adherence to MOS policies and loss-prevention practices; safety-focused environment.

Ideal Candidate

The ideal candidate is an entry-level retail associate with strong customer service skills, basic math ability, and experience using POS systems. They can work on-site, greet customers, maintain store appearance, and follow loss-prevention protocols.

Must-Have Skills

Effective communication with CustomersAssociates and Store LeadershipBasic Mathematics

Tools & Platforms

PDTsRegistersPoint of Sale (POS) System

Required Skills

POSPoint of SaleCash HandlingMerchandise PresentationMOS (Mark-Out-of-Stock)MOS policiesStore Protection SpecialistSPSLoss PreventionPDTsRegistersCustomer ServiceBasic MathematicsSafetyFront-endRestroomsDress CodeTeamwork

Hard Skills

POSPoint of SaleCash HandlingMerchandise PresentationMOS (Mark-Out-of-Stock)Mark-Out-of-StockLoss PreventionStore Safety ProceduresPDTsRegistersCustomer ServiceBasic Mathematics

Soft Skills

CommunicationTeamworkCustomer ServiceProblem SolvingTime ManagementAdaptability

Industry & Role

Industry Retail

Job Function Provide frontline customer service and maintain store presentation on the sales floor

Role Subtype Customer Service Rep

Keywords for Your Resume

Retail AssociateRoss StoresCustomer ServiceMOSMark-Out-of-StockMOS policiesStore Protection SpecialistSPSLoss PreventionPDTsRegistersPoint of SaleCash HandlingMerchandise PresentationSafetyFront-endRestroomsDress CodeTeamworkStore LeadershipBasic Mathematicsretail associatecustomer servicemosmark-out-of-stockstore protection specialistspspoint of salecash handlingmerchandise presentation

Deal Breakers

Inability to stand for extended periods, Inability to lift more than 25 pounds, Unwillingness to work on-site

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