✦ Luna Orbit — Operations & Logistics

Retail Associate

at Ross Stores

📍 Forest City, NC Onsite Posted March 31, 2026
Type Full-Time
Experience entry
Exp. Years 0 years
Education Not specified
Category Operations & Logistics

The Retail Associate provides a positive shopping experience, assists customers with merchandise, and maintains store presentation. The role supports store operations across departments and upholds safety and loss prevention standards.

  • Greet customers, assist with merchandise, and answer questions
  • Operate register and process transactions
  • Maintain clean store and proper merchandise presentation
  • Follow Loss Prevention Awareness, MOS, and SPS guidelines
  • Coordinate with Store Leadership to resolve customer issues and maintain safety

Non-technical role; uses POS systems and PDTs; requires basic arithmetic and cash handling; ensures safety and loss prevention compliance.

The ideal candidate is a front-line retail professional who can deliver friendly customer service, process transactions accurately, and maintain clean, well-merchandised aisles while following safety and loss-prevention standards.

Effective communication with CustomersAssociates and Store LeadershipAbility to perform basic mathematical calculations
Personal Digital Terminal (PDT)Point of Sale (POS) SystemCash RegistersPC
Effective communication with CustomersAssociates and Store Leadership; Basic mathematical calculations; customer service; cash handling; MOS policies; Loss prevention; merchandise presentation; safety; dress code; teamwork
customer serviceeffective communicationteamworkproblem-solvingattention to detailprofessionalism
Industry Retail
Job Function Provide exceptional customer service and maintain store operations and presentation.
Role Subtype Retail sales associate
retail associateross storescustomer servicecash handlingMark-Out-of-Stock (MOS)MOS policiesLoss Prevention AwarenessStore Protection Specialist (SPS)PDTPersonal Digital Terminalregisterpoint of salemerchandise presentationdress codesafetystore leadershiploss preventionsales floorstockroomfront-endrestroomssecurityMOSPOS

Must be able to lift more than 25 pounds, Must be able to stand for long periods, Must be willing to work on-site

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