Position Details

Salary $16 – $17 USD / year

Type Not Specified

Experience entry

Exp. Years Not specified

Education Not specified

Category Customer Success & Support

About this role

Retail Associate in Pico Rivera, CA, delivering in-store customer service, presentation, and adherence to MOS and loss prevention guidelines.

Key Responsibilities

Greets customers with eye contact and friendly manner
Assists customers with merchandise and questions
Maintains clean and organized store and stock areas
Follows MOS policies and loss prevention standards
Handles cash, check, charge card and refund transactions

Technical Overview

Non-technical role focused on customer service with POS device usage and loss prevention policy compliance.

Ideal Candidate

The ideal candidate is an entry-level retail associate with strong customer service skills, able to operate POS devices and follow loss prevention policies.

Must-Have Skills

Effective communication with CustomersAssociates and Store LeadershipAbility to perform basic mathematical calculations commonly used in retail environments

Tools & Platforms

PDTsRegistersPC

Required Skills

PDTsRegistersPCMOS policiesLoss Prevention AwarenessShortage HighwayStore Protection Specialist (SPS)merchandise protection standardsmerchandise presentationeye contactsmilesGreets customerssafetyteamworkbasic mathematical calculationscash handling

Hard Skills

PDTsRegistersPCMOS policiesLoss Prevention AwarenessShortage HighwayStore Protection Specialist (SPS)merchandise protection standardsmerchandise presentationcash handlingbasic mathematical calculations

Soft Skills

Customer serviceCommunicationTeamworkRespectful demeanorProblem solvingAttention to detail

Industry & Role

Industry Retail

Job Function In-store customer service and merchandise presentation for Ross Stores

Role Subtype in-store sales associate

Keywords for Your Resume

Retail AssociateCustomer servicePDTsregister-trainedRegistersPCLoss Prevention AwarenessShortage HighwayStore Protection Specialist (SPS)MOS policiesmerchandise protection standardsmerchandise presentationcashcheckcharge card and refund transactionseye contactsmilesGreets customerssafetyteamworkbasic mathematical calculationscash handling

Deal Breakers

Must be able to work onsite at Pico Rivera, CA location, Must be able to stand for up to 100% of shift, Must be able to lift up to 25 pounds

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