Position Details

Type Not Specified

Experience mid

Exp. Years Not specified

Education Not specified

Category Operations & Logistics

About this role

Ross Stores Retail Associate delivers a positive shopping experience through friendly customer service, proper merchandising, and adherence to MOS and safety policies. The role covers various store areas, assisting customers and maintaining store standards.

Key Responsibilities

Greet customers and provide friendly service
Maintain clean, organized store and merchandise presentation
Assist customers with merchandise and answer questions
Process transactions and manage cash/credit card handling
Follow MOS and loss prevention procedures

Technical Overview

Environment includes use of PDTs, cash registers, and PC workstations to process transactions, manage merchandising, and enforce loss prevention and safety protocols.

Ideal Candidate

The ideal candidate is a customer-focused, reliable retail associate with strong communication and basic math skills, able to stand for long periods and handle store operations tasks such as merchandising, MOS processing, and cash handling.

Must-Have Skills

Effectively communicate with CustomersAssociates and Store Leadership in a friendlyrespectfulcooperative and pleasant manner.Ability to perform basic mathematical calculations commonly used in retail environments.

Tools & Platforms

PDTs (Personal Digital Terminals)POS (Point of Sale) systemsRegistersPC

Required Skills

PDTs (Personal Digital Terminals)Registers (Point of Sale)POSMOS policiesLoss PreventionMerchandisingCash handlingSafety proceduresCustomer serviceDress code

Hard Skills

PDTs (Personal Digital Terminals)Registers (Point of Sale)PC (Personal Computer)MOS (Mark-Out-of-Stock) policiesLoss PreventionMerchandisingCash handlingSafety proceduresCustomer serviceRestroom maintenance

Soft Skills

CommunicationCustomer serviceTeamworkProblem-solvingTime managementAttention to detailAdaptabilityReliability

Industry & Role

Industry Retail

Job Function Provide frontline customer service and store operations support in a Ross Stores location

Role Subtype store associate

Keywords for Your Resume

retail associateross storesstore associatecustomer serviceMOSmark-out-of-stockloss preventionstore protection specialistSPSPDTsregistersPOSpoint of salemerchandisingmerchandise presentationcash handlingsafetydress codefront-endrestroomscredit card information

Deal Breakers

Cannot stand for long periods, Cannot lift more than 25 pounds

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