Position Details

Salary $17 – $17 USD / year

Type Not Specified

Experience entry

Exp. Years 0

Education Not specified

Category Operations & Logistics

About this role

Retail Associate at Ross Stores focused on providing a positive customer shopping experience. The role includes greeting customers, supporting customers with merchandise and questions, maintaining safety, keeping the store clean, and ensuring proper merchandise presentation.

Key Responsibilities

Greet customers with eye contact, smiles, and courtesy
Maintain safety and clear egress to emergency exits
Assist customers with merchandise and questions
Follow company best practice standards across work centers
Maintain a clean work area and proper merchandise presentation

Technical Overview

Non-technical retail operations role with emphasis on register-trained customer service, sales floor safety, and merchandise presentation. No specific software or technical platforms are listed.

Ideal Candidate

The ideal candidate is an entry-level retail associate who can deliver friendly, courteous customer service while maintaining a safe, organized sales floor. They should be comfortable being register-trained, helping customers with merchandise, and following company best practice standards for merchandise presentation and cleanliness.

Must-Have Skills

Safety practicesCustomer serviceRegister-trainedMerchandise presentationFollowing company best practice standards

Required Skills

Customer serviceregister-trainedmerchandise presentationsafety practicessales floor awarenessemergency exit egressclean work areafollow company best practice standards

Hard Skills

Customer serviceRegister-trainedMerchandise presentationSafety practicesSales floor awarenessEmergency exit egress maintenanceStocking and maintaining a clean work areaFollowing company best practice standards

Soft Skills

Greet CustomersCourtesyFriendly demeanorProfessionalismEye contactSmilingRespect for Customers and AssociatesCommunicationCustomer questions handlingTeamwork

Industry & Role

Industry Retail

Job Function Deliver friendly customer service while maintaining a safe, organized, and well-merchandised retail store.

Role Subtype Operations Specialist

Keywords for Your Resume

Retail AssociateRoss Storesregister-trainedcustomer servicesales floorsafety is the number one prioritysafe behaviorsclutter freeclear egressemergency exitsStore Leadershiprespect and courtesygreets all Customerseye contactsmileshellothank youmerchandise presentationcompany best practice standardsCustomers and Associatesoff-price retail chaintreasure hunt experiencesafetyfriendly and professional

Deal Breakers

Must be able to practice safety behaviors and maintain clutter-free clear egress to emergency exits

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