About this role
Ross Stores is hiring a Retail Associate responsible for ensuring customers have a positive shopping experience. The role includes customer greeting, register support, merchandising presentation, and following safety-first store standards.
Key Responsibilities
- Ensure positive customer shopping experience
- Be register-trained and assist customers
- Maintain proper merchandise presentation
- Maintain clean work area and clutter-free aisles
- Practice safety and report unsafe conditions to store leadership
Technical Overview
This role is focused on store operations rather than software or technical systems. The key operational competencies are register support, merchandise presentation, and safety practices on the sales floor including emergency exit egress.
Ideal Candidate
The ideal candidate is an entry-level Retail Associate who is register-trained and committed to safety-first customer service. They can maintain merchandise presentation and a clean work area while staying highly aware on the sales floor and assisting customers with a friendly, professional attitude.
Must-Have Skills
Safety is the number one priorityPractice safe behaviorsMaintains a clean work area at all timesEnsures proper merchandise presentationRegister-trainedGreets all Customers by making eye contactsmiling and saying "hello" throughout the StoreFollow all company best practice standards as outlined in all work centersAssists Customers with merchandise and answers Customer questions
Required Skills
Customer serviceregister-trainedmerchandise presentationsafety practicesgreet customersassist customers with merchandiseanswer customer questionsfollow company best practice standardsmaintain clean work areaemergency exits awareness
Hard Skills
Customer serviceRegister trainingMerchandise presentationSafety practicesMaintaining clutter freeclear egress to emergency exitsFollowing company best practice standardsGreets all CustomersAssisting Customers with merchandiseAnswering Customer questionsStore operations functions
Soft Skills
Making eye contactSmilesCourteous and friendly mannerTreats Customers and Associates with respect and courtesyFriendly and professional at all timesTeamworkAwareness and vigilance on the sales floorCommunicationCustomer focus
Keywords for Your Resume
Retail AssociateRoss Storescustomer servicepositive shopping experiencegreets all Customersregister-trainedassists Customers with merchandiseanswers Customer questionsmerchandise presentationmaintains a clean work areasafety is the number one prioritysafe behaviorssales floor awarenessclutter freeclear egressemergency exitsreports unsafe conditionsstore leadershipbest practice standardsFortune 500off-price retail chainDiversityEquality & Inclusiontreasure hunt experiencesafety
Deal Breakers
Must be register-trained, Must practice safety behaviors and maintain clear emergency exits, Must be able to greet customers and assist with merchandise and customer questions
Get matched to jobs like this
Luna finds roles that fit your skills and career goals — no endless scrolling required.
Create a Free Profile