Position Details

Type Not Specified

Experience mid

Exp. Years Not specified

Education Not specified

Category Sales & Business Development

About this role

Ross Retail Associate is responsible for ensuring customers have a positive shopping experience, maintaining store standards, and assisting customers with merchandise and transactions.

Key Responsibilities

Provide excellent customer service and greet customers
maintain safe and clean store environment
assist customers with merchandise and operate registers
ensure proper merchandise presentation and timely replenishment
follow MOS policies and cash handling procedures

Technical Overview

Frontline retail role focusing on customer service, POS transactions, inventory replenishment, and adherence to loss prevention policies.

Ideal Candidate

The ideal candidate is a customer-focused retail associate with strong communication skills and basic math/cash handling abilities. They should thrive in a fast-paced store environment and demonstrate punctuality and reliability.

Must-Have Skills

Effective communication with Customers and Store LeadershipBasic mathematical calculations

Tools & Platforms

PDTsRegistersPC

Required Skills

effective communication with customers and leadershipbasic mathematical calculationscustomer servicepoint of salePDTsregisterscash handlingMOS (Mark-Out-of-Stock)MOS policiesloss preventionstore protection specialistshortage highwaymerchandise presentationsafetydress codeeye contactgreeting customers

Hard Skills

PDTsPersonal Digital TerminalsRegistersPoint of SalePoint of Sale (POS)Cash handlingMark-Out-of-StockMOSMOS - Mark-Out-of-StockLoss PreventionLoss Prevention Awareness programShortage HighwayStore Protection SpecialistSPSmerchandise presentation

Soft Skills

customer servicecommunicationteamworkproblem-solvingmulti-taskingtime management

Industry & Role

Industry Retail

Job Function Provide frontline customer service and merchandising support in a Ross Stores location

Keywords for Your Resume

retail associatecustomer servicepoint of salePOSPDTsregister-trainedcash handlingMOSMark-Out-of-StockMOS policiesloss preventionLoss Prevention Awareness programShortage HighwayStore Protection SpecialistSPSmerchandise presentationeye contactgreeting customersdress codestore presentationcash and credit card transactionsstore protection specialistshortage highway

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