Position Details

Salary $15 – $15 USD / year

Type Not Specified

Experience entry

Exp. Years Not specified

Education Not specified

Category Sales & Business Development

About this role

Ross Stores is seeking an in-store Retail Associate to ensure customers have a positive shopping experience, maintain safe and clean store conditions, and follow merchandising and MOS policies.

Key Responsibilities

greet customers and assist; maintain safe/clean store; merchandise presentation; handle transactions; follow MOS policies

Technical Overview

Retail operations focused on customer service, POS transactions, and in-store merchandising; no software development or IT systems involved.

Ideal Candidate

The ideal candidate is an entry-level Retail Associate who can deliver friendly customer service on the Joliet sales floor, manage basic transactions accurately, and adhere to MOS/merchandising guidelines.

Must-Have Skills

Effectively communicate with CustomersAssociates and Store Leadership in a friendlyrespectfulcooperative and pleasant manner.Ability to perform basic mathematical calculations commonly used in retail environments.

Tools & Platforms

PDTsregistersPC

Required Skills

effective communication with customers and store leadership; basic mathematical calculations

Soft Skills

customer serviceteamworkcommunicationproblem-solvingtime management

Industry & Role

Industry Retail

Job Function In-store customer service and merchandising to drive sales and ensure store operations

Role Subtype Customer Success & Support

Keywords for Your Resume

Retail AssociateRoss Storescustomer serviceeye contactmosstore protection specialist (SPS)loss prevention awareness programshortage highwaycashcheckcharge cardrefund transactionsMOS policiesPDTsregistersPCmerchandise presentationmerchandisedress codestore leadershipin-storeon-siteteamworkbrand name familiarityretail associatemos policiescash handlingmerchandising

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