Position Details

Type Not Specified

Experience entry

Exp. Years Not specified

Education Not specified

Category Sales & Business Development

About this role

Ross Stores is seeking a Retail Associate to assist customers, promote products, and maintain a welcoming store environment. The role emphasizes customer service, cash handling, POS transactions, and adherence to MOS and loss prevention policies.

Key Responsibilities

Deliver a positive shopping experience for customers
Assist customers with merchandise and questions
Maintain merchandise presentation and restock items
Ensure safety and cleanliness of store
Follow MOS, MOS processing and loss prevention procedures

Technical Overview

This is not a technical role; primary responsibilities are in-store operations, merchandising, safety, and customer interactions. Tools include Point of Sale systems and cash registers.

Ideal Candidate

The ideal candidate is an entry-level retail associate with strong customer service skills and the ability to handle cash transactions. They should be comfortable using POS systems, maintain store presentation, and follow MOS and loss prevention policies.

Must-Have Skills

Effective communication with CustomersAssociates and Store LeadershipAbility to perform basic mathematical calculations

Tools & Platforms

Point of Sale (POS) systemsCash registers

Required Skills

customer serviceregister-trainedPOSPoint of Salecash handlingMOSMark-Out-of-StockMOS policiesLoss PreventionStore Protection SpecialistSPSmerchandise presentationsafetydress codecleaningrestroomsinventory replenishmentmerchandising

Hard Skills

Customer serviceCash handlingPoint of Sale (POS) systemsPOSRegister operationsMark-Out-of-Stock (MOS) processingMOS policiesLoss PreventionStore Protection Specialist (SPS)merchandise presentationSafety proceduresDress codeCleaning and maintenanceInventory replenishmentBasic mathCross-sellingMerchandising

Soft Skills

CommunicationTeamworkRespect and courtesyProblem-solvingAdaptabilityAttention to detailTime managementMultitasking

Industry & Role

Industry Retail

Job Function Provide exceptional customer service on the sales floor and support daily store operations

Role Subtype Retail sales associate

Keywords for Your Resume

Retail AssociateRoss Storescustomer serviceregister-trainedPoint of SalePOScash handlingMark-Out-of-StockMOSMOS policiesLoss PreventionLoss Prevention Awareness programStore Protection SpecialistSPSmerchandise presentationdress codesafetyrestroomscleaningstock replenishmentmerchandisingMOS processing

Deal Breakers

Must be able to stand for 100% of shift, Ability to lift up to 25 pounds, On-site required (no remote work)

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