✦ Luna Orbit — Operations & Logistics

Retail Associate

at Ross Stores

📍 Los Lunas, NM Onsite Posted April 02, 2026
Type Not Specified
Experience entry
Exp. Years Not specified
Education Not specified
Category Operations & Logistics

Ross Stores Retail Associate delivers positive shopping experiences by greeting customers, presenting merchandise, and supporting store operations. The role requires safety awareness, adherence to MOS and loss prevention standards, and collaboration with store leadership in a fast-paced retail environment.

  • Greet customers and provide courteous, knowledgeable assistance
  • Maintain safe shopping environment and report unsafe conditions
  • Ensure proper merchandise presentation and restock as needed
  • Handle cash, checks, and refunds with accuracy
  • Follow Mark-Out-of-Stock policies and Loss Prevention standards

Industry: Retail; Focus on in-store operations, customer service, loss prevention, MOS policy compliance, and operating store equipment like PDTs and registers. Tools: PDTs, registers; Environment: high-traffic retail store with varied tasks.

The ideal candidate is an entry-level retail associate who excels in customer service, maintains a safe and organized store, and understands MOS and loss prevention basics. They should be able to stand for long periods, greet customers, and collaborate with store leadership.

Effective communication with CustomersAssociates and Store LeadershipBasic mathematical calculations commonly used in retail environments
Loss Prevention AwarenessShortage HighwayStore Protection Specialist (SPS) knowledgeMark-Out-of-Stock (MOS) policies
customer servicemerchandise presentationloss prevention awarenessstore protection specialistshortage highwaymark-out-of-stock policiesMOScash handlingeye contactgreet customerssafetyfront-enddress codeprofessional appearanceshopping experienceinventory managementteamworkcommunication
Customer serviceCommunicationTeamworkProblem-solvingAttention to detailSafety awarenessMerchandise presentation
Industry Retail
Job Function Deliver exceptional in-store customer service while maintaining store presentation and policy compliance
Role Subtype in-store retail associate
retail associateross storescustomer serviceloss prevention awarenessshortage highwaystore protection specialist (sps)mark-out-of-stock (mos) policiesmos merchandiseeye contactgreet customersmerchandise presentationcash handlingsafetyfront-endsales floorstore leadershipMOSpdtsstore protection specialist

Unable to stand for full shifts, Unable to lift 25 pounds or more, Cannot communicate effectively with customers and teammates

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