About this role
Ross Retail Associate focused on delivering a positive customer experience, merchandising, and basic store operations.
Key Responsibilities
- Greet customers and assist with merchandise
- Maintain clean and organized store
- Process transactions accurately
- Expedite received merchandise to sales floor
- Adhere to MOS policies and loss prevention
Technical Overview
Uses POS system and PDTs to process transactions, handles cash and credit card payments, and enforces MOS and Loss Prevention policies while maintaining store presentation.
Ideal Candidate
The ideal candidate is an entry-level retail associate who excels at customer service, can handle basic cash transactions accurately, and maintains Ross’s merchandising and safety standards while working on-site in Oxon Hill, MD.
Must-Have Skills
Effectively communicate with CustomersAssociates and Store Leadership in a friendlyrespectfulcooperative and pleasant mannerAbility to perform basic mathematical calculations commonly used in retail environments
Tools & Platforms
Portable Data Terminals (PDTs)Point of Sale (POS) systemCash register
Required Skills
PDTPortable Data TerminalRegistersPOS systemCash handlingCredit card transactionsMOS (Mark-Out-of-Stock) processingMOS policiesLoss PreventionStore Protection SpecialistMerchandising presentationInventory replenishmentSafetyCustomer serviceCommunicationDress codeCleaning
Hard Skills
PDTs (Portable Data Terminals)Portable Data TerminalsRegistersPoint of Sale (POS) systemPOS systemCash handlingCredit card transactionsMOS (Mark-Out-of-Stock) processingMOS (Mark-Out-of-Stock) policiesLoss PreventionStore Protection Specialist (SPS) awarenessMerchandise presentationInventory replenishment
Soft Skills
Customer serviceCommunicationTeamworkAttention to detailProblem solvingAdaptabilityProfessionalism
Keywords for Your Resume
retail associateross storescustomer serviceMOSmark-out-of-stockstore protection specialistloss preventionPDTPortable Data TerminalPOS systemcash handlingcredit card transactionsmerchandise presentationmerchandisinginventory replenishmentsafetydress codesales flooron-site
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