Position Details

Salary $16 – $17 USD / year

Type Not Specified

Experience entry

Exp. Years Not specified

Education Not specified

Category Sales & Business Development

About this role

Ross Stores is seeking a Retail Associate to ensure a positive shopping experience, greet customers, assist with merchandise, and maintain store conditions. The role involves cash handling, POS usage, and adherence to MOS and loss prevention standards.

Key Responsibilities

Greet customers and assist with merchandise
Maintain clean and organized store
Process transactions and handle cash
Ensure accurate merchandise presentation
Follow MOS and loss prevention guidelines

Technical Overview

Role involves in-store retail operations: POS transactions, cash handling, merchandise presentation, and safety/compliance tasks. No software development or IT systems are required beyond standard POS and store equipment.

Ideal Candidate

The ideal candidate is an entry-level retail associate with strong customer service skills, reliable cash handling, and ability to maintain Ross's store standards. They should be comfortable working in a fast-paced in-person environment and committed to teamwork and diversity.

Must-Have Skills

Effectively communicate with CustomersAssociates and Store Leadership in a friendlyrespectfulcooperative and pleasant manner.Ability to perform basic mathematical calculations commonly used in retail environments.

Nice-to-Have Skills

Experience with retail POS or cash handlingLoss Prevention knowledgeMOS policiesStore brand presentation

Tools & Platforms

Point of Sale (POS) systemsPDTsCredit/debit card processing

Required Skills

eye contactsmilinggreeting customersfriendly communicationbasic mathcash handlingPOS usagePDTsmerchandise presentationMOS policiesMOS processingLoss Prevention AwarenessStore Protection Specialist (SPS)SPScash/credit card transactionsrefundssafetyprofessional appearanceteamworkdress code

Hard Skills

PDTsregistersPCPOS systemscash handlingmerchandise presentationMOS policiesMOS processingLoss Prevention AwarenessStore Protection Specialist (SPS)SPSsales flooreye contactcustomer servicesafety

Soft Skills

customer servicecommunicationteamworkproblem solvingtime managementattention to detailprofessionalism

Industry & Role

Industry Retail

Job Function Provide customer-focused retail service and maintain store operations.

Role Subtype customer service

Keywords for Your Resume

Retail AssociateRoss StoresPDTsregistersPCPOS systemscash handlingMOS policiesMOS processingLoss Prevention AwarenessStore Protection Specialist (SPS)SPSmerchandise presentationsales flooreye contactcustomer servicesafetyStore Leadershipcredit card transactionsrefund transactionsCustomer ServiceCash handling

Deal Breakers

Unable to meet physical requirements (standing/walking for long periods, lift up to 25 pounds), Inability to communicate effectively with customers, Unwillingness to work in a retail environment

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