Position Details

Type Not Specified

Experience entry

Exp. Years Not specified

Education Not specified

Category Sales & Business Development

About this role

Retail Associate at Ross Stores dedicated to ensuring customers have a positive shopping experience through friendly service, proper merchandise presentation, and adherence to store policies.

Key Responsibilities

Greets customers and assists with questions
Maintains clean store and merchandise presentation
Adheres to MOS policies and loss prevention standards
Assists customers at register and processes transactions
Performs cleaning and restocking tasks

Technical Overview

Retail operations and customer service; POS usage, cash handling, and loss-prevention practices.

Ideal Candidate

The ideal candidate is a friendly, customer-service oriented person who can engage with shoppers, handle basic transactions, maintain store presentation, and follow MOS and loss-prevention guidelines to ensure a safe, inviting shopping experience.

Must-Have Skills

Effective communicationBasic mathematical calculations

Tools & Platforms

PDTsStore registersPoint of Sale (POS) system

Required Skills

PDTsStore registerscash handlingMOSMark-Out-of-StockMOS policiesmerchandise presentationloss preventiondress codecustomer serviceeye contactsafetyfront-endrestroomsmerchandise

Hard Skills

PDTsStore registersCash handlingMOSMark-Out-of-StockMOS policiesMerchandise presentation

Soft Skills

Customer serviceCommunicationTeamworkProblem solvingTime management

Industry & Role

Industry Retail

Job Function Provide a positive shopping experience by assisting customers, maintaining store standards, and supporting daily store operations.

Role Subtype Customer Service Rep

Keywords for Your Resume

Retail AssociatePDTsStore registerscash handlingMOSMark-Out-of-StockMOS policiesmerchandise presentationloss preventiondress codecustomer serviceeye contactsafetyfront-endrestroomsmerchandisesales floorstoreuniformCustomer ServicePOSCash handlingMerchandise presentationLoss preventionEye contact

Deal Breakers

Inability to stand/walk for long periods, Unwillingness to perform cash handling, Lack of basic math skills

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