Position Details

Type Not Specified

Experience mid

Exp. Years Not specified

Education Not specified

Category Customer Success & Support

About this role

Ross Stores is seeking a Retail Associate to ensure a positive shopping experience for customers, greet and assist shoppers, maintain store presentation, and perform basic store tasks and cash handling.

Key Responsibilities

Greet customers and assist with inquiries
Maintain merchandise presentation and cleanliness
Expedite merchandise receipts to the floor
Follow MOS policies and loss prevention standards
Handle cash and POS transactions

Technical Overview

Retail operations with emphasis on customer service, merchandising, loss prevention, and POS cash handling; uses PDTs, registers and PCs.

Ideal Candidate

The ideal candidate is a customer-service focused Retail Associate with strong communication and math skills, capable of handling cash and maintaining merchandise. They should thrive in a fast-paced store environment and represent the Ross brand with integrity.

Must-Have Skills

Effectively communicate with CustomersAssociates and Store Leadership in a friendlyrespectfulcooperative and pleasant manner.Ability to perform basic mathematical calculations commonly used in retail environments.

Tools & Platforms

PDTsRegistersPC (Personal Computers)

Required Skills

Effectively communicate with CustomersAssociates and Store Leadership in a friendlyrespectfulcooperative and pleasant manner; Ability to perform basic mathematical calculations commonly used in retail environments; customer service; cash handling; merchandising; MOS policies; loss prevention; POS; safety; merchandising receipts

Soft Skills

Customer serviceCommunicationTeamworkProblem solvingAttention to detailTime management

Industry & Role

Industry Retail

Job Function Provide frontline customer service and store operations support in a retail environment

Role Subtype Retail Sales Associate

Keywords for Your Resume

Retail AssociateRoss Storescustomer serviceregister-trainedMark-Out-of-Stock (MOS)MOSStore Protection Specialist (SPS)Loss Prevention Awareness programshortage highwaymerchandise protection standardscash handlingMOS policiesPDTsregistersfront-endPOSmerchandise receiptsmerchandise presentationsafetyretail associateross storespoint of salepdtsmosloss prevention

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