Position Details

Type Not Specified

Experience entry

Exp. Years Not specified

Education Not specified

Category Sales & Business Development

About this role

Ross Stores is seeking a Retail Associate to provide a positive shopping experience, greet customers, assist with merchandise, and maintain store cleanliness and merchandising standards. The role emphasizes customer service, POS usage, and adherence to MOS and loss prevention policies.

Key Responsibilities

greet customers and provide friendly service
assist customers with merchandise and questions
maintain a clean, organized store and proper merchandise presentation
operate the point of sale system and assist with cash handling
follow MOS policies and loss prevention practices

Technical Overview

Brick-and-mortar retail environment with Point of Sale (POS) systems, handheld devices (PDT), cash handling, and merchandising responsibilities. Focus on loss prevention, merchandise replenishment, and safe store operations.

Ideal Candidate

The ideal candidate is an entry-level retail associate with strong customer service and basic math skills, capable of handling POS transactions, cash handling, and merchandising tasks. They should be comfortable working onsite and contributing to a clean, organized store and positive customer experiences.

Must-Have Skills

Effectively communicate with CustomersAssociates and Store Leadership in a friendlyrespectfulcooperative and pleasant manner.Ability to perform basic mathematical calculations commonly used in retail environments.

Tools & Platforms

Point of Sale (POS) systemPDT (Personal Digital Assistant)Cash register

Required Skills

Point of SalePOSPDTPersonal Digital Assistantcash handlingmerchandise presentationloss prevention awarenessShortage HighwayMark-Out-of-StockMOS policiessafety procedurescustomer serviceteamworkcommunicationstore operationsinventory replenishmentmerchandising

Hard Skills

Point of Sale (POS)POSPDT (Personal Digital Assistant)Cash handlingMerchandise presentationInventory replenishmentLoss prevention awarenessSafety proceduresMOS (Mark-Out-of-Stock) policiesStore operations

Soft Skills

Customer serviceCommunicationTeamworkProblem-solvingTime managementAttention to detail

Industry & Role

Industry Retail

Job Function Provide frontline customer service and store operations to ensure a positive shopping experience and accurate transactions.

Role Subtype Customer Success & Support

Keywords for Your Resume

retail associateross storesmarshfield wipoint of salepospdtpersonal digital assistantcash handlingstore operationsmerchandise presentationloss prevention awarenessshortage highwaystore protection specialist (sps)mosmark-out-of-stockmos policiescustomer servicesafety proceduresbankable tendersloss preventionMOS policies

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