Position Details

Salary $16 – $17 USD / year

Type Not Specified

Experience entry

Exp. Years Not specified

Education Not specified

Category Sales & Business Development

About this role

Retail Associate at Ross Stores is responsible for delivering a positive shopping experience through customer engagement, merchandise presentation, and adherence to store policies. This role supports in-store operations and loss prevention efforts.

Key Responsibilities

Greet customers and assist with merchandise
Maintain a clean, safe sales floor
Respond to customer inquiries and resolve issues
Follow MOS policies and loss prevention standards

Technical Overview

Non-technical retail environment focused on customer service, merchandising, and store operations. Requires cash handling, register use, and MOS/loss prevention knowledge.

Ideal Candidate

The ideal candidate is a friendly, customer-focused retail associate with excellent communication skills and basic math proficiency. They should be comfortable working onsite in a fast-paced store and adhering to loss prevention and MOS policies.

Must-Have Skills

Effective communicationBasic mathematical calculations

Required Skills

Effective communicationcustomer servicebasic mathematical calculationssafety awarenessmerchandise presentationloss prevention awarenessstore policies complianceeye contactgreetingscash handling

Soft Skills

Customer serviceCommunicationTeamworkProfessionalismProblem-solvingTime management

Industry & Role

Industry Retail

Job Function Provide an exceptional in-store shopping experience by assisting customers and maintaining merchandising and store standards

Role Subtype retail associate

Keywords for Your Resume

Retail AssociateRoss Storescustomer serviceMOSMark-Out-of-StockStore Protection SpecialistSPSLoss Prevention AwarenessShortage HighwayPDTsregister-trainedmerchandise presentationeye contactgreet customerscash handlingcredit cardfront-endmerchandiseonsiteretail associateross storesstore protection specialistloss prevention awarenessmark-out-of-stockshortage highwaypdts

Deal Breakers

Not able to work onsite, No customer service experience, Unable to meet physical requirements (standing for long periods)

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile