Position Details

Type Not Specified

Experience entry

Exp. Years Not specified

Education Not specified

Category Sales & Business Development

About this role

The Ross Stores Retail Associate role focuses on delivering a positive shopping experience through friendly customer service, stocking and merchandising, and adherence to loss prevention and MOS policies.

Key Responsibilities

Ensure safety and a clean shopping environment on the sales floor
Greet customers with eye contact and courtesy
Assist customers with merchandise and answer questions
Expedite newly received merchandise to the floor and maintain presentation
Follow MOS policies and loss prevention standards

Technical Overview

Non-technical; retail environment with POS terminals, stock management, and merchandising presentation; emphasis on safety and floor cleanliness.

Ideal Candidate

The ideal candidate is an entry-level retail associate with strong customer service, basic math skills, and the ability to stock and merchandise while following MOS and loss prevention policies.

Must-Have Skills

Effectively communicate with CustomersAssociates and Store LeadershipAbility to perform basic mathematical calculations

Tools & Platforms

PDTsCash RegistersPoint of Sale (POS) System

Required Skills

Basic MathematicsCustomer ServiceMerchandise PresentationPOS OperationsMOS (Mark-Out-of-Stock) awarenessLoss PreventionSafety AwarenessCash HandlingRegister TrainingCommunicationTeamworkTime ManagementFront-end OperationsMerchandising

Hard Skills

Basic MathematicsCash HandlingMerchandise PresentationSafety AwarenessPOS OperationsPDTsRegister Training

Soft Skills

Customer ServiceCommunicationTeamworkProfessionalismAttention to DetailTime Management

Industry & Role

Industry Retail

Job Function Provide customer-focused retail service and stock merchandising in Ross Stores

Role Subtype Retail sales associate

Keywords for Your Resume

Retail AssociateMOSMark-Out-of-StockLoss Prevention Awareness programStore Protection Specialist (SPS)SPSPDTsregister-trainedcash handlingmerchandise presentationcustomer servicesafetyStore LeadershipMOS policiesShortage HighwayFront-endrestroomssales floormerchandise receiptsRoss StoresPOS

Deal Breakers

Cannot perform heavy lifting up to 25 pounds, Cannot stand for extended periods, Cannot work in a retail environment

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