Position Details

Salary $16 – $17 USD / year

Type Not Specified

Experience entry

Exp. Years Not specified

Education Not specified

Category Sales & Business Development

About this role

Retail Associate at Ross Stores delivers customer service, assists with merchandise, and ensures proper store presentation. The role emphasizes cash handling, transaction accuracy, and adherence to MOS and loss prevention standards.

Key Responsibilities

Greet customers and assist with merchandise
Maintain clean and organized store
Process transactions and handle cash
Ensure accurate merchandise presentation
Follow MOS and loss prevention guidelines

Technical Overview

In-store retail operations focusing on customer service, POS transactions, cash handling, and merchandise presentation. No software engineering or IT systems involved beyond standard POS equipment.

Ideal Candidate

The ideal candidate is an entry-level retail associate with strong customer service skills and reliable cash handling, capable of maintaining Ross’s store standards and merchandising. They should be comfortable in a fast-paced in-person environment and able to communicate effectively with customers and leadership.

Must-Have Skills

Effectively communicate with CustomersAssociates and Store Leadership in a friendlyrespectfulcooperative and pleasant manner.Ability to perform basic mathematical calculations commonly used in retail environments.

Nice-to-Have Skills

Experience with retail POS or cash handlingLoss Prevention knowledgeMOS policiesStore brand presentation

Tools & Platforms

Point of Sale (POS) systemsPDTsCredit/debit card processing

Required Skills

eye contactsmilinggreeting customersfriendly communicationbasic mathcash handlingPOS usagePDTsmerchandise presentationMOS policiesMOS processingLoss Prevention AwarenessStore Protection Specialist (SPS)SPScash/credit card transactionsrefundssafetyprofessional appearanceteamworkdress code

Hard Skills

PDTsregistersPCPOS systemscash handlingmerchandise presentationMOS policiesMOS processingLoss Prevention AwarenessStore Protection Specialist (SPS)SPSsales flooreye contactcustomer servicesafety

Soft Skills

customer servicecommunicationteamworkproblem solvingtime managementattention to detailprofessionalism

Industry & Role

Industry Retail

Job Function Provide customer-focused retail service and maintain store operations.

Role Subtype customer service

Keywords for Your Resume

Retail AssociateRoss StoresPDTsregistersPCPOS systemscash handlingMOS policiesMOS processingLoss Prevention AwarenessStore Protection Specialist (SPS)SPSmerchandise presentationsales flooreye contactcustomer servicesafetyStore Leadershipcredit card transactionsrefund transactionsCustomer ServiceCash handling

Deal Breakers

Unable to meet physical requirements (standing, walking, lifting >25 pounds), Inability to communicate effectively with customers, Unwillingness to work in a retail environment

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile