Position Details

Salary $17 – $18 USD / year

Type Not Specified

Experience mid

Exp. Years Not specified

Education Not specified

Category Sales & Business Development

About this role

Retail Associate at Ross Stores provides customer service on the sales floor, supports merchandising, and adheres to MOS and loss prevention standards in Mission Hills, CA.

Key Responsibilities

Greet customers and assist with merchandise
Maintain cleanliness and organization on the sales floor
Follow MOS and loss prevention standards
Handle cash, credit, and refunds accurately
Maintain dress code and brand presentation

Technical Overview

Non-technical retail environment with emphasis on customer service, merchandising, safety, and loss prevention.

Ideal Candidate

The ideal candidate is a customer-focused retail associate with strong communication and math skills, capable of assisting customers and upholding MOS and loss prevention on the Mission Hills floor.

Must-Have Skills

Effectively communicate with CustomersAssociates and Store Leadership in a friendlyrespectfulcooperative and pleasant manner.Ability to perform basic mathematical calculations commonly used in retail environments.

Required Skills

customer servicecommunicationteamworkproblem-solvingtime managementsafetymerchandise presentationMOS policiesloss preventioncash handlingregister-trainedPDTsdress code

Soft Skills

customer servicecommunicationteamworkproblem-solvingtime managementcourtesyintegrityattention to detail

Industry & Role

Industry Retail

Job Function Deliver excellent customer service and maintain store operations on the sales floor

Role Subtype Retail sales associate

Keywords for Your Resume

Retail AssociateRoss StoresMark-Out-of-Stock (MOS)MOS policiesLoss Prevention Awareness programShortage HighwayStore Protection Specialist (SPS)merchandise protection standardsmonthly presentation guidelinesdress codecashcheckcharge card and refund transactionsregister-trainedPDTsfront-endsafetyStore Leadershipmerchandise presentationcustomer serviceloss preventionstore leadershipPDT

Deal Breakers

Must be able to stand for long periods, Inability to work flexible hours, No prior retail or customer service experience

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