✦ Luna Orbit — Customer Success & Support

Retail Associate

at Ross Stores

📍 Longview, WA Onsite 💰 $17 – $17 USD / year Posted March 30, 2026
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Position Details

Salary $17 – $17 USD / year
Type Not Specified
Experience entry
Exp. Years Not specified
Education Not specified
Category Customer Success & Support

About this role

Ross Stores Retail Associate responsible for delivering a positive shopping experience, greeting customers, assisting with merchandise, and maintaining store standards. The role includes merchandising, loss prevention, and MOS compliance to support sales growth.

Key Responsibilities

  • Greet customers and assist with merchandise
  • Maintain safety and cleanliness on the sales floor
  • Process transactions with accuracy and efficiency
  • Follow MOS policies and security measures
  • Support loss prevention and store protection protocols

Technical Overview

Non-technical role focused on customer service, cash handling, merchandising, and safety protocols.

Ideal Candidate

The ideal candidate is an entry-level Retail Associate with strong customer service and cash handling skills. They should be comfortable following MOS and loss-prevention procedures and maintaining brand standards in a fast-paced store. Strong communication and teamwork are essential.

Must-Have Skills

Effectively communicate with CustomersAssociates and Store Leadership in a friendlyrespectfulcooperative and pleasant manner.Ability to perform basic mathematical calculations commonly used in retail environments.

Required Skills

Customer servicecash handlingMOSMark-Out-of-StockLoss PreventionStore Protection SpecialistSPSPDTsmerchandise presentationfront-endrestroomssafetyteamworkcommunication

Soft Skills

communicationteamworkcustomer focustime managementproblem solvingattention to detail

Industry & Role

Industry Retail
Job Function Deliver excellent customer service while maintaining store standards to drive sales.
Role Subtype Customer Success & Support

Keywords for Your Resume

Retail AssociateRoss StoresCustomer Service callsMark-Out-of-StockStore Protection SpecialistSPSLoss PreventionPDTsregister-trainedmerchandise presentationfront-endrestroomscash handlingMOS policiesShortage HighwayStore LeadershipCustomer ServiceMOS
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