Position Details

Type Not Specified

Experience entry

Exp. Years Not specified

Education Not specified

Category Customer Success & Support

About this role

Ross Stores Retail Associate role in Grand Island, NE, focusing on in-store customer service, merchandise presentation, and safety.

Key Responsibilities

Greets customers with eye contact and friendly manner
Assists customers with merchandise and questions
Maintains neat, clean and organized store and stock areas
Follows MOS policies and loss prevention standards
Handles cash, check, charge card and refund transactions

Technical Overview

Non-technical role centered on customer service with POS device usage and adherence to MOS and loss prevention policies.

Ideal Candidate

The ideal candidate is an entry-level retail associate with strong customer service skills and basic math for transactions, capable of using POS devices and following loss prevention policies.

Must-Have Skills

Effective communication with CustomersAssociates and Store LeadershipAbility to perform basic mathematical calculations commonly used in retail environments

Tools & Platforms

PDTsRegistersPC

Required Skills

PDTsRegistersPCMOS policiesLoss Prevention AwarenessShortage HighwayStore Protection Specialist (SPS)merchandise protection standardsmerchandise presentationeye contactsmilesGreets customerssafetyteamworkbasic mathematical calculationscash handling

Hard Skills

PDTsRegistersPCMOS policiesLoss Prevention AwarenessShortage HighwayStore Protection Specialist (SPS)merchandise protection standardsmerchandise presentationcash handlingbasic mathematical calculations

Soft Skills

Customer serviceCommunicationTeamworkRespectful demeanorProblem solvingAttention to detail

Industry & Role

Industry Retail

Job Function In-store customer service and merchandise presentation for Ross Stores

Role Subtype in-store sales associate

Keywords for Your Resume

Retail AssociateCustomer servicePDTsregister-trainedRegistersPCLoss Prevention AwarenessShortage HighwayStore Protection Specialist (SPS)MOS policiesmerchandise protection standardsmerchandise presentationcashcheckcharge card and refund transactionseye contactsmilesGreets customerssafetyteamworkbasic mathematical calculationscash handling

Deal Breakers

Must be able to work onsite at Grand Island, NE location, Must be able to stand for up to 100% of shift, Must be able to lift up to 25 pounds

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