✦ Luna Orbit — Operations & Logistics

Retail Associate

at Ross Stores

📍 Glendale, AZ Unknown Posted April 14, 2026
Type Not Specified
Experience entry
Exp. Years Not specified
Education Not specified
Category Operations & Logistics

This Ross Stores Retail Associate position focuses on ensuring customers have a positive shopping experience. The associate greets customers, assists with merchandise and questions, follows safety-first behaviors, maintains a clean work area, and ensures proper merchandise presentation.

  • Practice safety-first behaviors and report unsafe conditions
  • Greet customers and maintain courteous, professional service
  • Assist customers with merchandise and answer questions
  • Ensure merchandise presentation and clean work areas
  • Follow company best practice standards across store work centers

The role is primarily non-technical retail operations. The only explicitly mentioned operational system capability is being register-trained; the rest centers on customer service, safety, and merchandising execution.

The ideal candidate is an entry-level retail professional who places safety first and provides warm, respectful customer service. They are comfortable being register-trained, assisting customers with merchandise and questions, and maintaining store cleanliness and strong merchandise presentation while following Ross best practices.

Safety is the number one priorityPractices safe behaviors in everything they doMaintains a clean work area at all timesEfficiently follows all company best practice standards as outlined in all work centersIs register-trainedGreets all Customers by making eye contactsmiling and saying "hello"Saying "thank you" with every purchase
Retail register
Customer serviceregister-trainedmerchandise presentationmaintaining a clean work areasafety practicessales floor awarenessemergency exit egress managementassisting customers with merchandiseanswering customer questionsfollowing company best practice standardswork area organizationmerchandise handling
Customer serviceRegister-trainedMerchandise presentationMaintaining a clean work areaSafety practicesSales floor awarenessEmergency exit egress managementAssisting customers with merchandiseAnswering customer questionsFollowing company best practice standardsWork area organizationMerchandise handling
Friendly and courteous customer interactionsProfessionalismEye contactSmilingTeamworkRespect for fellow associatesAwareness and attentivenessCommunicationReporting unsafe conditions
Industry Retail
Job Function Provide positive customer experiences through safe, courteous retail service and effective merchandising support.
Role Subtype Operations Specialist
Retail AssociateRoss StoresCustomersCustomer servicesafety is the number one prioritysafe behaviorssales flooremergency exitsclutter freestore leadershiprespect and courtesyregister-trainedmerchandise presentationbest practice standardsclean work areatreasure hunt experienceDiversityEquality & InclusionFortune 500

Must be register-trained, Must practice safety as the number one priority, Must maintain clutter-free access to emergency exits

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