Position Details

Type Not Specified

Experience entry

Exp. Years Not specified

Education Not specified

Category Sales & Business Development

About this role

Ross Retail Associate drives a positive shopping experience by greeting customers, assisting with merchandise, and maintaining store presentation. The role emphasizes safety, loss prevention, and adherence to MOS policies while supporting store operations.

Key Responsibilities

Maintain a clean, organized store and proper merchandise presentation
Greet customers, assist with merchandise, and handle basic POS transactions
Follow MOS policies and report discrepancies
Expedite newly received merchandise to the floor
Adhere to safety guidelines and loss prevention awareness

Technical Overview

Front-end retail operations with POS usage, cash handling, and basic merchandising; adherence to safety and loss-prevention standards; basic training in MOS workflows.

Ideal Candidate

The ideal candidate is an entry-level retail associate with strong customer service skills, basic math ability, and familiarity with point-of-sale systems. They can work on-site, greet customers, keep the store clean, and follow loss-prevention policies.

Must-Have Skills

Effective communication with CustomersAssociates and Store LeadershipBasic Mathematics

Tools & Platforms

PDTsRegistersPoint of Sale (POS) System

Required Skills

POSPoint of SaleCash HandlingMerchandise PresentationMOS (Mark-Out-of-Stock)MOS policiesStore Protection SpecialistSPSLoss PreventionPDTsRegistersCustomer ServiceBasic MathematicsSafetyFront-endRestroomsDress CodeTeamwork

Hard Skills

POSPoint of SaleCash HandlingMerchandise PresentationMOS (Mark-Out-of-Stock)Mark-Out-of-StockLoss PreventionStore Safety ProceduresPDTsRegistersCustomer ServiceBasic Mathematics

Soft Skills

CommunicationTeamworkCustomer ServiceProblem SolvingTime ManagementAdaptability

Industry & Role

Industry Retail

Job Function Provide frontline customer service and maintain store presentation on the sales floor

Role Subtype Customer Service Rep

Keywords for Your Resume

Retail AssociateRoss StoresCustomer ServiceMOSMark-Out-of-StockMOS policiesStore Protection SpecialistSPSLoss PreventionPDTsRegistersPoint of SaleCash HandlingMerchandise PresentationSafetyFront-endRestroomsDress CodeTeamworkStore LeadershipBasic Mathematicsretail associatecustomer servicemosmark-out-of-stockstore protection specialistspspoint of salecash handlingmerchandise presentation

Deal Breakers

Unable to stand for extended periods, Unable to lift more than 25 pounds, Unwillingness to work on-site

Apply for this Position →

Get matched to jobs like this

Luna finds roles that fit your skills and career goals — no endless scrolling required.

Create a Free Profile