About this role
Ross Retail Associate in Warner Robins, GA delivering positive shopping experiences, ensuring proper merchandise presentation, and executing store best practices.
Key Responsibilities
- Greet customers and provide friendly service
- Maintain clean and organized store and merchandising
- Assist customers with merchandise and questions
- Follow MOS/Loss Prevention rules and safety protocols
- Process transactions and handle cash and POS with accuracy
Technical Overview
Non-technical retail operations focusing on customer service, merchandising, safety, and loss prevention.
Ideal Candidate
The ideal candidate is a customer-focused retail associate with strong communication and merchandising abilities, who can operate POS and handle cash in a fast-paced Ross store environment.
Must-Have Skills
Effective communication with Customers and Store LeadershipAbility to perform basic mathematical calculations
Tools & Platforms
PDTsRegistersPoint of Sale (POS)
Required Skills
Customer serviceCash handlingMerchandisingLoss prevention awarenessMark-Out-of-Stock (MOS)Merchandise protection standardsMerchandise presentationStore Protection Specialist (SPS)MOS policiesFront-endRestroomsPDTsRegistersPoint of SaleSafetyDress codeStore LeadershipNewly received merchandise receiptsInventory replenishment
Hard Skills
Customer serviceCash handlingMerchandisingLoss prevention awarenessMark-Out-of-Stock (MOS)Merchandise protection standardsMerchandise presentationStore Protection Specialist (SPS)MOS policiesFront-endRestroomsPDTsRegistersPoint of SaleSafetyDress codeStore LeadershipNewly received merchandise receiptsInventory replenishment
Soft Skills
Strong communicationTeamworkProblem solvingAttention to detailTime managementCustomer-focusedProfessional demeanorUrgencyAdaptability
Keywords for Your Resume
Retail AssociateRoss StoresWarner RobinsGACustomersCustomer ServiceLoss Prevention AwarenessMark-Out-of-Stock (MOS)Store Protection Specialist (SPS)MOS policiesmerchandise protection standardsStore LeadershipMerchandisingFront-endRestroomsPDTsRegistersPoint of SaleCash handlingDress codeSafetyretail associateross storescustomer servicecash handlingmerchandisingloss preventionmark-out-of-stockstore protection specialistpoint of sale
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