Position Details

Type Not Specified

Experience entry

Exp. Years Not specified

Education Not specified

Category Customer Success & Support

About this role

Ross Stores Retail Associate responsible for delivering a positive shopping experience, greeting customers, assisting with merchandise, and maintaining store standards. The role includes merchandising, loss prevention, and MOS compliance to support sales growth.

Key Responsibilities

Greet customers and assist with merchandise
Maintain safety and cleanliness on the sales floor
Process transactions with accuracy and efficiency
Follow MOS policies and security measures
Support loss prevention and store protection protocols

Technical Overview

Non-technical role focused on customer service, cash handling, merchandising, and safety protocols.

Ideal Candidate

The ideal candidate is an entry-level Retail Associate with strong customer service and cash handling skills. They should be comfortable following MOS and loss-prevention procedures and maintaining brand standards in a fast-paced store. Strong communication and teamwork are essential.

Must-Have Skills

Effectively communicate with CustomersAssociates and Store Leadership in a friendlyrespectfulcooperative and pleasant manner.Ability to perform basic mathematical calculations commonly used in retail environments.

Required Skills

Customer servicecash handlingMOSMark-Out-of-StockLoss PreventionStore Protection SpecialistSPSPDTsmerchandise presentationfront-endrestroomssafetyteamworkcommunication

Soft Skills

communicationteamworkcustomer focustime managementproblem solvingattention to detail

Industry & Role

Industry Retail

Job Function Deliver excellent customer service while maintaining store standards to drive sales.

Role Subtype Customer Success & Support

Keywords for Your Resume

Retail AssociateRoss StoresCustomer Service callsMark-Out-of-StockStore Protection SpecialistSPSLoss PreventionPDTsregister-trainedmerchandise presentationfront-endrestroomscash handlingMOS policiesShortage HighwayStore LeadershipCustomer ServiceMOS

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