Position Details
About this role
Ross Stores is seeking a Retail Associate in Chicago Ridge, IL to deliver a positive shopping experience. The role emphasizes greeting customers, maintaining clean and well-merchandised areas, and adhering to store policies including MOS and LP procedures.
Key Responsibilities
- Greet customers and assist with merchandise and questions
- Maintain clean, well-merchandised store per guidelines
- Respond to customer service needs and escalate to leadership as needed
- Expedite new merchandise to the floor and ensure brand/name familiarity
- Adhere to MOS policies and loss prevention standards
Technical Overview
Retail operations and customer service focus with merchandising, safety, MOS policy compliance, and cash handling. The role involves using store systems (PDTs, registers) and performing routine housekeeping and inventory tasks.
Ideal Candidate
The ideal candidate is a friendly, customer-focused retail associate with strong communication skills and a willingness to learn Ross policies. They should be capable of maintaining store presentation, following MOS/LP practices, and delivering a positive shopping experience.
Must-Have Skills
None listed
Required Skills
Industry & Role
Keywords for Your Resume
Deal Breakers
Not able to stand for long periods, Unable to lift up to 25 pounds, Not located or willing to work in Chicago Ridge, IL
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