About this role
Ross Stores Retail Associate in Houston focuses on in-store customer service, merchandising, and MOS-based stock management to maintain store standards.
Key Responsibilities
- Greet customers and assist with merchandise
- Maintain store cleanliness and merchandising presentation
- Follow MOS policies and loss prevention standards
- Process stock replenishment and restocking
- Ensure safety and dress code compliance
Technical Overview
In-store operations including replenishment and protection standards; no software stack. Emphasis on MOS policies, safety, and customer engagement.
Ideal Candidate
The ideal candidate is an entry-level retail associate in Houston, TX with MOS experience and strong customer service, capable of stocking and maintaining store presentation.
Must-Have Skills
Effectively communicate with CustomersAssociates and Store Leadership in a friendlyrespectfulcooperative and pleasant manner.Ability to perform basic mathematical calculations commonly used in retail environments.
Tools & Platforms
PDTsRegistersPC
Required Skills
Retail AssociateRoss StoresCustomer ServiceMOS policiesMark-Out-of-StockShortage HighwayStore Protection SpecialistSPSLoss Prevention AwarenessMerchandise protection standardsMerchandise presentationStock replenishmentRestroom replenishmentDisinfecting high-touch areas
Hard Skills
PDTsRegister-trainedMOS policiesMark-Out-of-StockShortage HighwayStore Protection SpecialistSPSLoss Prevention AwarenessMerchandise protection standardsMerchandise presentationStock replenishmentRestroom replenishmentDisinfecting high-touch areas
Soft Skills
CommunicationCustomer service orientationTeamworkProblem-solvingAttention to detailAdaptabilityProfessionalismTime management
Keywords for Your Resume
Retail AssociateRoss StoresCustomer Servicegreet CustomersPDTsregister-trainedMOS policiesMark-Out-of-StockShortage HighwayStore Protection SpecialistSPSLoss Prevention AwarenessMerchandise protection standardsMerchandise presentationSafetyDress codeRestroom replenishmentDisinfecting high-touch areasStock replenishmentcustomer servicemark-out-of-stockloss prevention awarenesspdtsmerchandise presentationstock replenishment
Deal Breakers
Unwillingness to work onsite, Inability to perform basic math, Lack of customer service experience
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