Position Details

Salary $21 – $22 USD / year

Type Not Specified

Experience entry

Exp. Years Not specified

Education Not specified

Category Sales & Business Development

About this role

Retail Associate at Ross Stores focusing on customer service, merchandise presentation, and daily store operations to deliver a consistent shopping experience.

Key Responsibilities

Greet customers and assist with questions
Maintain brand and merchandise presentation
Adhere to MOS policies and loss prevention standards
Support cash and register transactions
Maintain cleanliness and restrooms

Technical Overview

Retail operations and customer service; POS familiarity and cash handling.

Ideal Candidate

The ideal candidate is a customer-service oriented retail professional who can greet customers, process transactions, maintain store presentation, and adhere to MOS and loss-prevention guidelines to ensure a safe and welcoming store environment.

Must-Have Skills

Effective communicationBasic mathematical calculations

Tools & Platforms

PDTsStore registersPoint of Sale (POS) system

Required Skills

PDTsStore registerscash handlingMOSMark-Out-of-StockMOS policiesmerchandise presentationloss preventioneye contactsafetyfront-endrestroomsmerchandise

Hard Skills

PDTsStore registersCash handlingMOSMark-Out-of-StockMOS policiesMerchandise presentation

Soft Skills

Customer serviceCommunicationTeamworkProblem solvingTime management

Industry & Role

Industry Retail

Job Function Provide a positive shopping experience by assisting customers, maintaining store standards, and supporting store operations.

Role Subtype Customer Service Rep

Keywords for Your Resume

Retail AssociatePDTsStore registerscash handlingMOSMark-Out-of-StockMOS policiesmerchandise presentationloss preventiondress codecustomer serviceeye contactsafetyfront-endrestroomsmerchandiseCustomer ServicePOSCash handlingMerchandise presentationLoss preventionEye contact

Deal Breakers

Inability to stand/walk for long periods, Unwillingness to handle cash/transactions, Lack of basic math skills

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