Retail Associate

The Retail Associate role at Ross Stores focuses on delivering a positive shopping experience by greeting customers, assisting with merchandise, and maintaining store presentation. It requires strong customer service, basic math for transactions, and adherence to store policies and safety standards.

• Greet customers and assist with merchandise
• Maintain a clean, organized store and replenish stock
• Operate checkout and process transactions
• Adhere to MOS/LP procedures
• Maintain safety and dress code standards

Non-technical retail operations; uses PDTs, cash registers, and POS systems; emphasis on customer service, merchandising, and safety compliance.

The ideal candidate is a customer-service oriented retail associate with strong communication skills and a focus on creating a positive shopping experience. They should be comfortable handling basic transactions, merchandising to standards, and following loss prevention and safety guidelines in a fast-paced store.