✦ Luna Orbit — Operations & Logistics

Retail Associate

at Ross Stores

📍 Castro Valley, CA Unknown 💰 $16 – $17 USD / year Posted April 14, 2026
Salary $16 – $17 USD / year
Type Not Specified
Experience entry
Exp. Years 0
Education Not specified
Category Operations & Logistics

As a Ross Retail Associate, you ensure customers have a positive shopping experience through friendly greetings, helpful assistance, and proper merchandise presentation. You also support safe, clean, and organized store operations on the sales floor.

  • Greet and assist customers in a courteous manner
  • Provide register support as register-trained
  • Maintain safety and a clutter-free sales floor with clear emergency egress
  • Keep work area clean and support proper merchandise presentation
  • Report or correct unsafe conditions to Store Leadership

Non-technical retail operations role with duties focused on customer service, cashier/register support, safety practices, and maintaining store presentation.

The ideal candidate is an entry-level retail professional who is register-trained and highly customer-focused. They prioritize safety on the sales floor, maintain a clean work area, and support strong merchandise presentation while greeting customers with a friendly, professional approach.

Safety-focused behaviorGreeting Customers with eye contactsmilesand saying "hello"Being register-trainedMaintaining a clean work area at all timesProper merchandise presentation
Customer greetingregister-trainedcustomer servicemerchandise presentationstore safety practicesemergency exit awarenessreporting unsafe conditions to Store Leadership
Customer greetingRegister-trainedCustomer serviceMerchandise presentationStore safety practicesEmergency exit awarenessReporting unsafe conditions to Store Leadership
Customer-focused communicationFriendly demeanorProfessionalismTeamworkRespectful behaviorSmiling and eye contact greetingProblem identification and reporting
Industry Retail
Job Function Deliver friendly, safe, and well-presented retail service as a register-trained Retail Associate.
Role Subtype Retail Associate
Retail AssociateRoss Storesoff-price retailtreasure hunt experienceCustomer serviceregister-trainedgreet all Customersmaking eye contactsmilinghellothank youmerchandise presentationclean work areasafety is the number one priorityclutter freeclear egress to emergency exitsimmediately corrects or reports unsafe conditionsStore LeadershipDiversityEquality & Inclusioncustomer questionscourteous and friendly manneremergency exits

Must be register-trained (explicitly stated), Must practice safety behaviors as number one priority, Must be able to maintain a clean work area and ensure proper merchandise presentation

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