Position Details

Type Not Specified

Experience entry

Exp. Years Not specified

Education Not specified

Category Sales & Business Development

About this role

Retail Associate at Ross Stores focused on delivering a positive customer experience, maintaining store presentation, and supporting loss prevention and operational standards.

Key Responsibilities

Greet customers and provide courteous service
Maintain store cleanliness and safety
Merchandise replenishment and presentation
Process transactions and handle cash and refunds
Follow MOS policies and Loss Prevention awareness

Technical Overview

Non-technical retail role centered on customer service, merchandising, and in-store operations using POS systems and standard store equipment.

Ideal Candidate

The ideal candidate is a friendly, customer-focused Retail Associate with strong communication and cash handling skills, able to maintain store standards and deliver a positive shopping experience.

Must-Have Skills

Effective communication with Customers and Store LeadershipAbility to perform basic mathematical calculations commonly used in retail environments

Tools & Platforms

PDTsRegistersPoint of Sale (POS) systemsPC

Required Skills

eye contactsmilinggreeting customerssafety proceduresMOS policiesloss prevention awarenesscash handlingPOSmerchandise presentation

Soft Skills

customer servicecommunicationteamworkproblem solvingtime managementattention to detailprofessionalismintegrityempathyadaptability

Industry & Role

Industry Retail

Job Function Provide a positive in-store customer experience while maintaining store operations and brand standards.

Role Subtype Customer Success & Support

Keywords for Your Resume

retail associatecustomer servicestorepdtsregisterspoint of saleposmosmark-out-of-stockshortage highwaystore protection specialistspsloss preventionloss prevention awarenessmerchandise protection standardssafetydress codecash handlingcashcheckcharge card and refund transactionsbankable tendersmerchandise presentationstockroom shiftsstockroomstore leadership

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