About this role
Ross Retail Associate in Sugar Land, TX provides a positive in-store shopping experience through customer service, merchandising, and adherence to MOS policies.
Key Responsibilities
- Greet customers and provide courteous service
- Assist customers with merchandise and questions
- Maintain clean and organized store to standards
- Expedite newly received merchandise to the sales floor and present per guidelines
- Safeguard cash, credit card information, and process transactions
Technical Overview
Non-technical retail role focused on customer service, merchandising, and store operations with POS as a core tool.
Ideal Candidate
The ideal candidate is a motivated Ross Retail Associate capable of delivering strong customer service and merchandising support while adhering to MOS and loss prevention standards in Sugar Land.
Must-Have Skills
Effectively communicate with CustomersAssociates and Store Leadership in a friendlyrespectfulcooperative and pleasant manner.Ability to perform basic mathematical calculations commonly used in retail environments.
Tools & Platforms
Point of Sale (POS) systemPDTs
Required Skills
customer serviceeye contactgreeting customersPOSPoint of SaleMOS policiesMark-Out-of-Stock (MOS)Loss Prevention AwarenessShortage HighwayStore Protection Specialist (SPS)merchandise protection standardscashcheckcharge card and refund transactionsbankable tendersPDTsregister-trainedreplenishing merchandise
Hard Skills
Point of SalePOSMerchandisingMark-Out-of-Stock (MOS) policiesMOSLoss Prevention AwarenessShortage HighwayStore Protection Specialist (SPS)cash handlingmerchandise protection standardsreplenishing merchandisePDTs
Soft Skills
CommunicationCustomer serviceTeamworkProblem solvingTime managementAttention to detail
Keywords for Your Resume
retail associatecustomer servicePOSPoint of SaleMark-Out-of-Stock (MOS) policiesMOSLoss Prevention AwarenessShortage HighwayStore Protection Specialist (SPS)merchandise protection standardscashcheckcharge card and refund transactionsbankable tendersPDTsregister-trainedMOS policiesMOS merchandisepoint of saleposmerchandisingloss preventionshortage highwaystore protection specialist
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