✦ Luna Orbit — Operations & Logistics

Retail Associate

at Ross Stores

📍 Waynesboro, VA Unknown Posted April 14, 2026
Type Not Specified
Experience entry
Exp. Years 0
Education Not specified
Category Operations & Logistics

This Retail Associate role ensures customers have a positive shopping experience by greeting customers, providing courteous assistance, and maintaining excellent merchandise presentation. The associate also supports store safety by keeping the sales floor organized and reporting or correcting unsafe conditions.

  • Greet and assist customers with friendly, courteous service
  • Maintain a safe, secure, clutter-free sales floor with clear emergency egress
  • Be register-trained and help customers with merchandise and questions
  • Ensure proper merchandise presentation at all times
  • Follow all company best practice standards across store work centers

This is a non-technical retail operations role focused on customer service, register duties, merchandise presentation, and safety on the sales floor. No specific technical systems or software are specified beyond store processes and company recognition programs.

The ideal candidate is an entry-level retail associate who is strongly customer-focused and can consistently greet and assist shoppers with a friendly, professional approach. They prioritize safety on the sales floor, keep work areas organized for clear emergency egress, and are comfortable being register-trained while maintaining proper merchandise presentation.

Customer serviceSafety practicesBeing register-trainedGreeting customers with eye contactsmilingand saying "hello"
Company recognition programs
Customer serviceregister-trainedmerchandise presentationsafety practicesemergency exit awarenessreporting unsafe conditionsgreeting customersassisting customers with merchandiseanswering customer questionscourteous and friendly service
Customer serviceCash register / register trainingMerchandise presentationProper merchandise presentationSales floor safety practicesEmergency exit awarenessReporting unsafe conditionsAssisting customers with merchandiseAnswering customer questions
Customer engagementCourtesyFriendly demeanorProfessionalismEye contactSmilingRespect for associatesSafety mindsetAwarenessTeamworkFollow-through
Industry Retail
Job Function Provide customer service and support store operations while maintaining safety and merchandise presentation standards.
Role Subtype Operations Specialist
Retail AssociateAssociateCustomersCustomer serviceregister-trainedsales floorsafety is the number one prioritysafe behaviorsclutter freeegress to emergency exitsunsafe conditionsStore Leadershipcourteousfriendlyprofessionalmerchandise presentationAssist CustomersmerchandiseCompany recognition programshellothank youemergency exits

Inability or unwillingness to follow safety procedures and report unsafe conditions, Not willing to be register-trained or assist customers with merchandise

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